Articles by Serge Thorn http://opensource.sys-con.com/ Latest articles from Serge Thorn en Copyright 2008 SYS-CON Media SYS-CON Media Thu, 21 Aug 2008 02:08:35 EDT http://backend.userland.com/rss 10 Service Management and Enterprise Architecture http://opensource.sys-con.com/node/493465 Governance is currently a key topic for many IT functions. Its definition varies, but its key themes are true for all companies: effectiveness, efficiency, and reliability. Business value and risk mitigation are also at its center and represent a significant part of enterprise governance overall.<p><a href="http://opensource.sys-con.com/node/493465" target="_blank">read more</a></p> Thu, 31 Jan 2008 08:00:00 EST http://opensource.sys-con.com/node/493465