Welcome!

Open Source Cloud Authors: Liz McMillan, Yeshim Deniz, Elizabeth White, Pat Romanski, Zakia Bouachraoui

News Feed Item

Intermedia First to Launch Complete, Hosted Unified Communications Service for Small Businesses

Offering Combines Phone, Email, Instant Messaging Into One Application Delivered Over Internet

NEW YORK, NY -- (Marketwire) -- 02/24/10 -- Intermedia, the global leader in Microsoft Exchange hosting, today launched the first hosted unified communications (UC) service designed specifically for small- and medium-sized businesses (SMBs). Called hosted Unison, the service combines telephony, email, instant messaging and more into a single service delivered over the Internet. The service is based on proprietary technology from Unison, a software development company specializing in unified communications, and combines technology and services built specifically for small businesses to create a cost effective, easy-to-manage communications offering that mirrors UC offerings available for large companies.

"In the past, unified communications required complex integration of hardware, software and service from multiple vendors -- putting the approach out of reach for most SMBs," says Michael Osterman, president, Osterman Research. "These businesses need the same capabilities as larger businesses, but delivered as a service that is simple to set-up, easy to administrate and backed by 24x7 support. Intermedia's offering achieves this, leveling the competitive playing field."

Sage Research found that unified communications gives employees about an extra hour of time per day. Information is shared and decisions are made more efficiently, particularly across offices and with remote workers. Total communication costs are significantly reduced versus the cost of maintaining individual systems.

Hosted Unison integrates email, telephony, chat, presence, contacts, calendar and more into a single service. The service also supports mobile synchronization of email, contacts and calendar. Intermedia manages hosted Unison service delivery from start to finish, including -- through an affiliate telecommunications company -- the provision of phone numbers and voice service. The service is backed by Intermedia's 24x7 support, migration tools and a multi-million dollar infrastructure that includes four datacenters.

"Complex implementations and high costs have shut small- and medium-sized businesses out of unified communications," says Serguei Sofinski, chief executive officer, Intermedia. "Yet they need these benefits to level the playing field with big business and preserve funds for growth. Hosted Unison makes unified communications' benefits accessible. It's the next step in our continued mission to provide SMBs with powerful communications services that are incredibly reliable and simple to manage."

Unison users interact with Unison Desktop, which was designed to have a familiar look and feel -- one comparable to Microsoft Outlook 2007. Unison Desktop has both Linux and Windows versions. Hosted Unison's development began in 2005, with the results winning a "Best in Show" at the CEBIT event in 2008. Intermedia's service is based on Unison 3.0, designed specifically to support multi-tenant hosting and the high reliability that comes with that approach. The company has continued to beta test Unison for close to a year prior to launch.

To learn more about Unison and unified communications hosted by Intermedia, please see www.intermedia.net/products/unison.aspx.

ABOUT INTERMEDIA
Intermedia is the premier provider of communications services, including hosted Microsoft Exchange and Unison, to small- and mid-sized businesses. For an affordable monthly fee, customers get business email, telephony, smartphones, instant messaging, fax and other communications delivered as a service with 24x7 support. Intermedia also empowers thousands of smaller VARs and MSPs - as well as select Fortune 500 companies -- to sell communications services under their own brand. Founded in 1995, Intermedia was the first company to offer cloud-based business-class email and now has over 225,000 premium hosted Exchange mailboxes under management -- more than any other provider. For more information, visit www.intermedia.net.

Add to Digg Bookmark with del.icio.us Add to Newsvine

CONTACT:
Cynthia Greenberg
646-225-9473
[email protected]

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

IoT & Smart Cities Stories
Intel is an American multinational corporation and technology company headquartered in Santa Clara, California, in the Silicon Valley. It is the world's second largest and second highest valued semiconductor chip maker based on revenue after being overtaken by Samsung, and is the inventor of the x86 series of microprocessors, the processors found in most personal computers (PCs). Intel supplies processors for computer system manufacturers such as Apple, Lenovo, HP, and Dell. Intel also manufactu...
Darktrace is the world's leading AI company for cyber security. Created by mathematicians from the University of Cambridge, Darktrace's Enterprise Immune System is the first non-consumer application of machine learning to work at scale, across all network types, from physical, virtualized, and cloud, through to IoT and industrial control systems. Installed as a self-configuring cyber defense platform, Darktrace continuously learns what is ‘normal' for all devices and users, updating its understa...
At CloudEXPO Silicon Valley, June 24-26, 2019, Digital Transformation (DX) is a major focus with expanded DevOpsSUMMIT and FinTechEXPO programs within the DXWorldEXPO agenda. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term. A total of 88% of Fortune 500 companies from a generation ago are now out of business. Only 12% still survive. Similar percentages are found throug...
Apptio fuels digital business transformation. Technology leaders use Apptio's machine learning to analyze and plan their technology spend so they can invest in products that increase the speed of business and deliver innovation. With Apptio, they translate raw costs, utilization, and billing data into business-centric views that help their organization optimize spending, plan strategically, and drive digital strategy that funds growth of the business. Technology leaders can gather instant recomm...
OpsRamp is an enterprise IT operation platform provided by US-based OpsRamp, Inc. It provides SaaS services through support for increasingly complex cloud and hybrid computing environments from system operation to service management. The OpsRamp platform is a SaaS-based, multi-tenant solution that enables enterprise IT organizations and cloud service providers like JBS the flexibility and control they need to manage and monitor today's hybrid, multi-cloud infrastructure, applications, and wor...
The Master of Science in Artificial Intelligence (MSAI) provides a comprehensive framework of theory and practice in the emerging field of AI. The program delivers the foundational knowledge needed to explore both key contextual areas and complex technical applications of AI systems. Curriculum incorporates elements of data science, robotics, and machine learning-enabling you to pursue a holistic and interdisciplinary course of study while preparing for a position in AI research, operations, ...
After years of investments and acquisitions, CloudBlue was created with the goal of building the world's only hyperscale digital platform with an increasingly infinite ecosystem and proven go-to-market services. The result? An unmatched platform that helps customers streamline cloud operations, save time and money, and revolutionize their businesses overnight. Today, the platform operates in more than 45 countries and powers more than 200 of the world's largest cloud marketplaces, managing mo...
Trend Micro Incorporated, a global leader in cybersecurity solutions, helps to make the world safe for exchanging digital information. Our innovative solutions for consumers, businesses, and governments provide layered security for data centers, cloud workloads, networks, and endpoints. All our products work together to seamlessly share threat intelligence and provide a connected threat defense with centralized visibility and investigation, enabling better, faster protection. With more than 6,00...
Tapping into blockchain revolution early enough translates into a substantial business competitiveness advantage. Codete comprehensively develops custom, blockchain-based business solutions, founded on the most advanced cryptographic innovations, and striking a balance point between complexity of the technologies used in quickly-changing stack building, business impact, and cost-effectiveness. Codete researches and provides business consultancy in the field of single most thrilling innovative te...
Codete accelerates their clients growth through technological expertise and experience. Codite team works with organizations to meet the challenges that digitalization presents. Their clients include digital start-ups as well as established enterprises in the IT industry. To stay competitive in a highly innovative IT industry, strong R&D departments and bold spin-off initiatives is a must. Codete Data Science and Software Architects teams help corporate clients to stay up to date with the mod...