OpenLogic, a provider of software, stacks and services that enable enterprises to easily deploy and manage customized open source environments, has announced the first program to provide consolidated, commercial-grade support across a wide range of open source products by tapping the open source development community for enterprise support. Through the OpenLogic Expert Community, OpenLogic will pay qualified experts within the open source development community to provide in-depth support for open source products.

OpenLogic currently offers enterprise support for more than 150 certified open source products - providing a single point of contact for enterprise open source issues. OpenLogic will continue to handle tier 1 and tier 2 support, while tapping the OpenLogic Expert Community for help in resolving more complex issues. OpenLogic will shepherd enterprise issues through the entire process to resolution, providing enterprises with the commercial-grade service levels they require.

The OpenLogic Expert Community currently has experts representing more than 50 leading open source projects, including Apache HTTP Server, Ant, Hibernate, MyFaces, Spring, Struts and Tomcat. To qualify as a member of the OpenLogic Expert Community, individuals must have "committer" status (enabling them to update source code for an open source product) or must be referred by a committer for one of the open source products supported and certified by OpenLogic. Interested open source developers can visit www.openlogic.com for more information.

"As a long time user of OpenLogic's products, I really appreciate the work being done to put a commercial face on the open source software stack," said Bruce Atherton, Apache Ant Committer and author of the Asterisk ICD module. "I think the integration efforts that OpenLogic has gone to, combined with the sophisticated support that it offers, is going to address some of the biggest concerns that large organizations have with the adoption of open source software."