Welcome!

Open Source Authors: Liz McMillan, Plutora Blog, Michael Jannery, Carmen Gonzalez, Yeshim Deniz

Related Topics: SOA & WOA, Java, Open Source, Virtualization, Web 2.0, Cloud Expo

SOA & WOA: Article

Hey IT! Get with the Program: Make Operations a Strategic Weapon

Don’t start your battle without preparation

Too often, Information Technology leadership lives in its own world, far removed from business decision-making. This can result in IT being an easy target for blame. If everything goes well, IT is a high-spend cost center. If things go poorly, then IT isn't doing its job. Non-strategic IT departments are too often seen as the bad guys-They are an obstacle, a process-loving bureaucratic group that slows everything down...Other departments must find a way around IT in order to launch those pet projects quickly. Now you, the CIO, are caught in a downward spiral, spending more time fighting political battles, less time addressing your organization's immediate tech needs and zero time planning for the future. The IT Ops team is in a constant scramble to keep up, overburdened with administrivia and maintaining uptime. In this bleak picture, IT isn't exactly a potent weapon in the battle for innovation.

The solution? Get proactive!
Today's CIO must intrinsically understand the ins and outs of business strategy, and he or she must be fundamentally involved in crafting business strategy. The CIO is the IT org's commanding general, and if the general's not on the battlefield, the battle won't be won. Get aware of upcoming initiatives and anticipate how IT can impact them. Start by prioritizing strategies:

  1. Innovation: What new organizational capabilities can IT enable and drive?
  2. Velocity: How quickly can a new technology project be executed?
  3. Cost/ROI: How much is a project going to cost and how much is it going to save?
  4. Governance/Control: Are all organizational and legal requirements being met?

Identified your strategies? Good start. But you need more than just top-of-mind strategies to truly make your IT operation a strategic weapon. It's time to deliver on their promise.

Clear the battlefield...or at least your schedule
First, eliminate what you can so you'll have the capacity to work on what's truly important. Your work may well be controlled by various governance mandates, but if you can offload some core work and free up personnel and hardware resources, do it.

Second, investigate Software as a Service (SaaS) as a way to reduce overhead and maintenance expenses. SaaS can make good business sense for any size project: Email, HR-management systems, project management, content delivery, source code repositories, IT help desk, bug-tracking software, and test case management are all examples of services that could potentially be migrated to a SaaS vendor. Ask four questions when considering SaaS:

  1. Is this function core to my organization's mission? (E.g., Is my company in the business of running an email system, or are we simply required to have an email service?)
  2. Are there governance or regulatory reasons why I can't outsource?
  3. Does a suitable SaaS application exist?
  4. What is the risk to the organization if this application is temporarily unavailable for whatever reason?
  5. What's the ROI, factoring in personnel and hardware resource savings?

Audit usage of the existing services IT offers to the organization, both in terms of how often those services are accessed and your cost of keeping them running.

Third, reevaluate all in-progress projects with their respective business owners. You may be surprised to learn that some projects can be halted completely, others can be scaled back, and some should be revisited (to attack the scourge of outdated requirements).

Get your army in the (private) cloud
Find the resources to create a private cloud infrastructure. Consolidating your servers into a cloud will allow you take maximum advantage of the resources at your disposal. You'll no longer need to worry about provisioning each server independently with its own OS and middleware, or whether any one specific server is being under- or over-utilized. (Several research studies note that enterprises tend to be unaware of under-utilized server capacity, and/or unable to take advantage of it.) Your cloud will help ensure that you always have the required infrastructure available to deploy a new application when required.

And why a private cloud? If your organization must adhere to strict government regulatory data requirements, the private-vs.-public battle may already be decided. A private cloud ensures that you retain complete control over resources and data. As CIO, you are ultimately responsible for your organization's digital assets, and it makes sense to retain as much control over that data as is possible within your own security policies and parameters.

Get started: Repurpose some of your in-house servers into an on-site private cloud. There are a wide variety of private-cloud technologies (both commercial and open source) to choose from, and plenty of easily accessible consultants who can help you. Yes, you'll see upfront expense, but the long-term benefits will outweigh the short-term costs. Or, consider a simpler alternative: hosted private cloud.

Arm the troops with a polyglot private PaaS
Once your cloud infrastructure is in place, deploy a polyglot Platform as a Service (PaaS). Think of PaaS as an automated middleware layer that abstracts underlying infrastructure management needs away from your IT management, delivers the middleware layer your applications require, and allows your development team to deploy new applications (or update existing ones) without involving IT.

A so-called "polyglot" PaaS handles multiple languages and frameworks. There are many single-language PaaS solutions, but if your organization develops in more than one language, you'd need to deploy a single-language PaaS platform for each language. That burdensome approach sustains your language silos, and multiplies overhead work. You're better off selecting a polyglot PaaS in the first place—one that accommodates the languages (Java, .NET, Ruby, PHP, Python, Perl, etc.) in which your developers code.

Future-proof your forces and choose an extensible private PaaS. As your resource skillset evolves to support your business growth, you'll need to accommodate new languages and frameworks.

Test locally, deploy globally: A good PaaS will enable production testing on local clients. Developers will know if their apps will run in the corporate cloud because they've already tested them in a simulated production environment.

Good private PaaS auto-scales and auto-configures, and your IT team monitors everything. It facilitates deployment handoffs, and shaves time off deployment process, freeing both devs and IT to focus on strategic innovation instead of paperwork, rework, and finger pointing.

Capture the flag...wisely
Don't start your battle without preparation. As you deploy private PaaS, you must measure, tweak, and improve. But private PaaS on private cloud will make IT agile enough to win your organization's IT battles. You'll spend more time innovating, and less time configuring, managing, and worrying about infrastructure. And that makes IT a potent strategic weapon for your organization.

More Stories By Brent Smithurst

Brent Smithurst is ActiveState's Director of Product Management and he thinks about Stackato 24x7. Prior to joining ActiveState, he held leadership positions in software product management, IT, operations, and marketing for organizations in security/computer management, motion picture/television, food services, and hardware retail/online industries.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@ThingsExpo Stories

ARMONK, N.Y., Nov. 20, 2014 /PRNewswire/ --  IBM (NYSE: IBM) today announced that it is bringing a greater level of control, security and flexibility to cloud-based application development and delivery with a single-tenant version of Bluemix, IBM's platform-as-a-service. The new platform enables developers to build ap...

Building low-cost wearable devices can enhance the quality of our lives. In his session at Internet of @ThingsExpo, Sai Yamanoor, Embedded Software Engineer at Altschool, provided an example of putting together a small keychain within a $50 budget that educates the user about the air quality in their surroundings. He also provided examples such as building a wearable device that provides transit or recreational information. He then reviewed the resources available to build wearable devices at home including open source hardware, the raw materials required and the options available to power s...
The Internet of Things promises to transform businesses (and lives), but navigating the business and technical path to success can be difficult to understand. In his session at @ThingsExpo, Sean Lorenz, Technical Product Manager for Xively at LogMeIn, demonstrated how to approach creating broadly successful connected customer solutions using real world business transformation studies including New England BioLabs and more.
Since 2008 and for the first time in history, more than half of humans live in urban areas, urging cities to become “smart.” Today, cities can leverage the wide availability of smartphones combined with new technologies such as Beacons or NFC to connect their urban furniture and environment to create citizen-first services that improve transportation, way-finding and information delivery. In her session at @ThingsExpo, Laetitia Gazel-Anthoine, CEO of Connecthings, will focus on successful use cases.
The Internet of Things is a misnomer. That implies that everything is on the Internet, and that simply should not be - especially for things that are blurring the line between medical devices that stimulate like a pacemaker and quantified self-sensors like a pedometer or pulse tracker. The mesh of things that we manage must be segmented into zones of trust for sensing data, transmitting data, receiving command and control administrative changes, and peer-to-peer mesh messaging. In his session at @ThingsExpo, Ryan Bagnulo, Solution Architect / Software Engineer at SOA Software, focused on desi...
Enthusiasm for the Internet of Things has reached an all-time high. In 2013 alone, venture capitalists spent more than $1 billion dollars investing in the IoT space. With "smart" appliances and devices, IoT covers wearable smart devices, cloud services to hardware companies. Nest, a Google company, detects temperatures inside homes and automatically adjusts it by tracking its user's habit. These technologies are quickly developing and with it come challenges such as bridging infrastructure gaps, abiding by privacy concerns and making the concept a reality. These challenges can't be addressed w...
The Domain Name Service (DNS) is one of the most important components in networking infrastructure, enabling users and services to access applications by translating URLs (names) into IP addresses (numbers). Because every icon and URL and all embedded content on a website requires a DNS lookup loading complex sites necessitates hundreds of DNS queries. In addition, as more internet-enabled ‘Things' get connected, people will rely on DNS to name and find their fridges, toasters and toilets. According to a recent IDG Research Services Survey this rate of traffic will only grow. What's driving t...
"For over 25 years we have been working with a lot of enterprise customers and we have seen how companies create applications. And now that we have moved to cloud computing, mobile, social and the Internet of Things, we see that the market needs a new way of creating applications," stated Jesse Shiah, CEO, President and Co-Founder of AgilePoint Inc., in this SYS-CON.tv interview at 15th Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
The Industrial Internet revolution is now underway, enabled by connected machines and billions of devices that communicate and collaborate. The massive amounts of Big Data requiring real-time analysis is flooding legacy IT systems and giving way to cloud environments that can handle the unpredictable workloads. Yet many barriers remain until we can fully realize the opportunities and benefits from the convergence of machines and devices with Big Data and the cloud, including interoperability, data security and privacy.
The Internet of Things is tied together with a thin strand that is known as time. Coincidentally, at the core of nearly all data analytics is a timestamp. When working with time series data there are a few core principles that everyone should consider, especially across datasets where time is the common boundary. In his session at Internet of @ThingsExpo, Jim Scott, Director of Enterprise Strategy & Architecture at MapR Technologies, discussed single-value, geo-spatial, and log time series data. By focusing on enterprise applications and the data center, he will use OpenTSDB as an example t...
The industrial software market has treated data with the mentality of “collect everything now, worry about how to use it later.” We now find ourselves buried in data, with the pervasive connectivity of the (Industrial) Internet of Things only piling on more numbers. There’s too much data and not enough information. In his session at @ThingsExpo, Bob Gates, Global Marketing Director, GE’s Intelligent Platforms business, to discuss how realizing the power of IoT, software developers are now focused on understanding how industrial data can create intelligence for industrial operations. Imagine ...
Cultural, regulatory, environmental, political and economic (CREPE) conditions over the past decade are creating cross-industry solution spaces that require processes and technologies from both the Internet of Things (IoT), and Data Management and Analytics (DMA). These solution spaces are evolving into Sensor Analytics Ecosystems (SAE) that represent significant new opportunities for organizations of all types. Public Utilities throughout the world, providing electricity, natural gas and water, are pursuing SmartGrid initiatives that represent one of the more mature examples of SAE. We have s...
There is no doubt that Big Data is here and getting bigger every day. Building a Big Data infrastructure today is no easy task. There are an enormous number of choices for database engines and technologies. To make things even more challenging, requirements are getting more sophisticated, and the standard paradigm of supporting historical analytics queries is often just one facet of what is needed. As Big Data growth continues, organizations are demanding real-time access to data, allowing immediate and actionable interpretation of events as they happen. Another aspect concerns how to deliver ...
Scott Jenson leads a project called The Physical Web within the Chrome team at Google. Project members are working to take the scalability and openness of the web and use it to talk to the exponentially exploding range of smart devices. Nearly every company today working on the IoT comes up with the same basic solution: use my server and you'll be fine. But if we really believe there will be trillions of these devices, that just can't scale. We need a system that is open a scalable and by using the URL as a basic building block, we open this up and get the same resilience that the web enjoys.
The Internet of Things will greatly expand the opportunities for data collection and new business models driven off of that data. In her session at @ThingsExpo, Esmeralda Swartz, CMO of MetraTech, discussed how for this to be effective you not only need to have infrastructure and operational models capable of utilizing this new phenomenon, but increasingly service providers will need to convince a skeptical public to participate. Get ready to show them the money!
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
Cloud Expo 2014 TV commercials will feature @ThingsExpo, which was launched in June, 2014 at New York City's Javits Center as the largest 'Internet of Things' event in the world.
"People are a lot more knowledgeable about APIs now. There are two types of people who work with APIs - IT people who want to use APIs for something internal and the product managers who want to do something outside APIs for people to connect to them," explained Roberto Medrano, Executive Vice President at SOA Software, in this SYS-CON.tv interview at Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
SYS-CON Media announced that Splunk, a provider of the leading software platform for real-time Operational Intelligence, has launched an ad campaign on Big Data Journal. Splunk software and cloud services enable organizations to search, monitor, analyze and visualize machine-generated big data coming from websites, applications, servers, networks, sensors and mobile devices. The ads focus on delivering ROI - how improved uptime delivered $6M in annual ROI, improving customer operations by mining large volumes of unstructured data, and how data tracking delivers uptime when it matters most.
DevOps Summit 2015 New York, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that it is now accepting Keynote Proposals. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development cycles that produce software that is obsolete at launch. DevOps may be disruptive, but it is essential.