Welcome!

Open Source Cloud Authors: Zakia Bouachraoui, Liz McMillan, Elizabeth White, Yeshim Deniz, Pat Romanski

Related Topics: Microservices Expo, Java IoT, Microsoft Cloud, Linux Containers, Open Source Cloud

Microservices Expo: Blog Feed Post

Application Performance Management Done Right

APM means different things to different businesses and it can even depend on the application involved

What is Application Performance Management (APM)? Like a lot of good questions, it depends on your business needs.  What is the goal of an ideal APM?  Does it mean 99.999% availability?  Perhaps it is a favorable overall end user experience when using the application but, as compared to what?

My point is that Application Performance Management / Monitoring means different things to different businesses and it can even depend on the application involved.



What is the Goal of APM

“Begin with the goal in mind.” I wish I could take credit for that quote.  What is the goal of the APM? Have you listed out the objectives you hope to obtain from your APM strategy?  This approach will help your team ensure satisfaction with the final solution chosen.  Here are some examples.

  • Minimum of 99.999% availability with lower Mean Time To Know (MTTK) and Mean Time To Repair (MTTR)
  • Less than 50 milli-second response times on 95% of application requests
  • Isolation of end user problems within 3 minutes


List the APM Needed Features

To meet your goals, it is a good idea to write down some of the APM abilities that will help you make the best purchase.

  • Track and trend the most popular behaviors (i.e. volume) with the software
  • Historicaly trend the resources consumed by the servers and applications needed to service the end users
  • Ability to track the End User Experience (EUE) or User Experience Management (UEM) – Gartner terms.
  • Trend availability of the application.  This includes details on how ‘uptime’ is calculated.
  • Long term record of each end systems response time for various functions performed throughout the day/weeks/months
  • Trend the volume of users connected
  • Trend the traffic and the latency of transactions between the servers in the virtual environment
  • Tie end user traffic to a user name
  • An open data mining interface to the raw information collected

Can the Application be Monitored

What about the application allows it to be monitored? Most of us don’t think about this when we purchase a new business application.  How can we monitor it to make sure it is working correctly and servicing 100% of the users it is intended to assist?  What if a connection locks up, how do we find out?  What if a process gets hung, how will we know?  Here are a few questions to ask about the application you have been tasked to monitor:

  • Does the application run on a windows or linux based OS?
  • Will it run in a VMware environment?
  • Will server clustering be involved?
  • How many processes does each server maintain, what are the names of the processes and what are their functions/relationships?
  • Does the application keep a message log?  Can it be sent as syslogs?
  • Will a SAN be involved?
  • Is the application web or console based?
  • Does the application use TCP/IP or UDP/IP?

Selecting an APM

Don’t be surprised if you have to invest in multiple solutions to reach your objectives/goals.  Always ask for a free trial as this provides the opportunity to make sure it delivers on functionality and allows your team to test the vendors technical support.

IPFIX and NetFlow for APM has become the ideal choice to compliment most APM deployments:

  • NetFlow leverages IP SLA for synthetic transaction testing (e.g. URLs).
  • Cisco routers can be configured to export performance monitoring to provide details on each end systems connection time.
  • In many cases, syslogs and event logs can be exported in IPFIX which allows for correlation with traditional NetFlow.
  • VMware and virtual switches allow for native NetFlow exports and NetFlow probes when necessary.

Performance Monitoring with NetFlow ”Scrutinizer leverages a lot of those features to give you visibility into what is going on with every type of application whether it’s voice video or data.” Patricia Costa – Cisco Program Manager – September 2012 webcast on Performance Monitoring.

Reach out to your favorite NetFlow solution provider to find out what you can do with your existing investment.

Michael Patterson
Founder and CEO
Click to download Scrutinizer now!
Join NetFlow Developments on Linkedin.com

More Stories By Michael Patterson

Michael Patterson, is the founder & CEO of Plixer and the product manager for Scrutinizer NetFlow and sFlow Analyzer. Prior to starting Somix and Plixer, Mike worked in a technical support role at Cabletron Systems, acquired his Novell CNE and then moved to the training department for a few years. While in training he finished his Masters in Computer Information Systems from Southern New Hampshire University and then left technical training to pursue a new skill set in Professional Services. In 1998 he left the 'Tron' to start Somix and Plixer.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


IoT & Smart Cities Stories
Dynatrace is an application performance management software company with products for the information technology departments and digital business owners of medium and large businesses. Building the Future of Monitoring with Artificial Intelligence. Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more busine...
DXWorldEXPO LLC announced today that Big Data Federation to Exhibit at the 22nd International CloudEXPO, colocated with DevOpsSUMMIT and DXWorldEXPO, November 12-13, 2018 in New York City. Big Data Federation, Inc. develops and applies artificial intelligence to predict financial and economic events that matter. The company uncovers patterns and precise drivers of performance and outcomes with the aid of machine-learning algorithms, big data, and fundamental analysis. Their products are deployed...
All in Mobile is a place where we continually maximize their impact by fostering understanding, empathy, insights, creativity and joy. They believe that a truly useful and desirable mobile app doesn't need the brightest idea or the most advanced technology. A great product begins with understanding people. It's easy to think that customers will love your app, but can you justify it? They make sure your final app is something that users truly want and need. The only way to do this is by ...
The challenges of aggregating data from consumer-oriented devices, such as wearable technologies and smart thermostats, are fairly well-understood. However, there are a new set of challenges for IoT devices that generate megabytes or gigabytes of data per second. Certainly, the infrastructure will have to change, as those volumes of data will likely overwhelm the available bandwidth for aggregating the data into a central repository. Ochandarena discusses a whole new way to think about your next...
CloudEXPO | DevOpsSUMMIT | DXWorldEXPO are the world's most influential, independent events where Cloud Computing was coined and where technology buyers and vendors meet to experience and discuss the big picture of Digital Transformation and all of the strategies, tactics, and tools they need to realize their goals. Sponsors of DXWorldEXPO | CloudEXPO benefit from unmatched branding, profile building and lead generation opportunities.
Digital Transformation and Disruption, Amazon Style - What You Can Learn. Chris Kocher is a co-founder of Grey Heron, a management and strategic marketing consulting firm. He has 25+ years in both strategic and hands-on operating experience helping executives and investors build revenues and shareholder value. He has consulted with over 130 companies on innovating with new business models, product strategies and monetization. Chris has held management positions at HP and Symantec in addition to ...
Cell networks have the advantage of long-range communications, reaching an estimated 90% of the world. But cell networks such as 2G, 3G and LTE consume lots of power and were designed for connecting people. They are not optimized for low- or battery-powered devices or for IoT applications with infrequently transmitted data. Cell IoT modules that support narrow-band IoT and 4G cell networks will enable cell connectivity, device management, and app enablement for low-power wide-area network IoT. B...
The hierarchical architecture that distributes "compute" within the network specially at the edge can enable new services by harnessing emerging technologies. But Edge-Compute comes at increased cost that needs to be managed and potentially augmented by creative architecture solutions as there will always a catching-up with the capacity demands. Processing power in smartphones has enhanced YoY and there is increasingly spare compute capacity that can be potentially pooled. Uber has successfully ...
SYS-CON Events announced today that CrowdReviews.com has been named “Media Sponsor” of SYS-CON's 22nd International Cloud Expo, which will take place on June 5–7, 2018, at the Javits Center in New York City, NY. CrowdReviews.com is a transparent online platform for determining which products and services are the best based on the opinion of the crowd. The crowd consists of Internet users that have experienced products and services first-hand and have an interest in letting other potential buye...
When talking IoT we often focus on the devices, the sensors, the hardware itself. The new smart appliances, the new smart or self-driving cars (which are amalgamations of many ‘things'). When we are looking at the world of IoT, we should take a step back, look at the big picture. What value are these devices providing. IoT is not about the devices, its about the data consumed and generated. The devices are tools, mechanisms, conduits. This paper discusses the considerations when dealing with the...