Welcome!

Open Source Cloud Authors: Yeshim Deniz, Harry Trott, Liz McMillan, Rostyslav Demush, Charles Araujo

News Feed Item

Financial Firm Transforms IT Infrastructure with EMC to Enable Business Growth

Williams & Fudge Selects EMC to Reduce IT Costs; Virtual Desktops Boot 90% Faster

HOPKINTON, Mass., Nov. 13, 2012 /PRNewswire/ -- EMC Corporation (NYSE:EMC) today announced that Williams & Fudge, an accounts receivable management firm serving 1,200 colleges, universities and financial institutions, selected EMC® VNX® unified storage and EMC RecoverPoint™ to transform its business operations and accelerate server and desktop virtualization. With EMC and VMware® virtualization and cloud infrastructure technologies, the company has achieved business expansion, improved availability of mission-critical applications including Microsoft SharePoint, SQL Server and VMware Zimbra email; and significantly lowered hardware and support costs while delivering new services to its internal clients.

Customer Benefits:

  • Improved Performance—More than 250 users are able to launch their virtual desktops 90% faster for PCs since Williams & Fudge implemented EMC VNX with a FLASH 1st automated tiering strategy.
  • Instantaneous Response – Since implementing VNX, Williams & Fudge has achieved instantaneous response times for Microsoft SharePoint indexing and search functions while maintaining high performance.
  • Comprehensive Data Protection—Using EMC RecoverPoint and VMware, Williams & Fudge can migrate virtual machines (VMs) to a disaster recovery site 200 miles away in just 30 minutes, and has achieved 100% availability for its critical applications.
  • Increased Efficiency—Williams & Fudge has substantially reduced potential hardware costs and supporting a 200-employee headcount increase—all without additional IT staff.

Customer Challenges and Solution:

Williams & Fudge's business was expanding as demand increased for assistance with collecting receivables on college loans and other debt from higher-education and financial institutions. The firm's previous physical IT infrastructure lacked sufficient scalability to handle the company's growth. It also required significant management resources, which was a drain on Williams & Fudge's lean IT staff.

With the help of EMC Premier Velocity Solution Provider eGroup, Williams & Fudge selected EMC VNX unified storage to transform its business. VNX has enabled the firm to deliver new IT services, such as the launch of a new business unit, to its internal clients. VNX provides Williams & Fudge with a FLASH 1st automated tiering strategy that leverages the EMC FAST™ Suite, along with Flash and high-capacity disk drives. VNX supports Williams & Fudge's Microsoft SharePoint, SQL Server, VMware Zimbra email and custom-built Linux applications.

Williams & Fudge has virtualized 100% of its server infrastructure with VMware vSphere and has virtualized 260 desktops using VMware View. Williams & Fudge relies on VMware vStorage API for Array Integration (VAAI) and EMC VSI plug-ins for vCenter to streamline integration between VNX and VMware, enabling faster provisioning and copying of virtual machines, among other tasks.

For disaster recovery, Williams & Fudge uses EMC RecoverPoint continuous data protection and VMware vCenter Site Recovery Manager (SRM) to replicate its virtualized infrastructures across two data centers located 200 miles apart.

Customer Quotes:

Phillip Reynolds, Data Center Director, Williams & Fudge

"Our company has more than doubled in size to 360 employees while our lean IT staff of three employees has remained the same—something that wouldn't have been possible without EMC and VMware technology. As our company continues to grow—even two- or three-fold—we're very comfortable that EMC and VMware technology will enable our data center to scale with the business."

"We took a very hard look at another storage vendor but determined it wasn't going to deliver the performance we needed for our intensive SharePoint and SQL Server workloads and, in particular, our virtual desktop workload. Plus, it didn't have the streamlined integration with VMware that makes managing our environment so easy.  EMC was the clear choice for us and we are extremely happy with how EMC has performed."

"We've transformed into a proactive business, ready for whatever comes next. If a new client project requires 50 additional staff members, we have the agility to create up to 50 desktops in no time. For example, we supported the creation of a new division with employees who move to new workspaces every few weeks and need to log in to their desktops from different locations. By leveraging technology as a business enabler, we can rapidly respond to dynamic needs and deliver new services to attract clients."

"With EMC VNX and the FAST Suite backing our virtualized desktop infrastructure, we're getting great performance—even when boot storms occur. It's amazing—just a little flash goes a long way. Our call center agents log into their virtual desktops or reboot in only 30 seconds when it used to take five to 10 minutes for PCs. And because they operate on commissions, enabling our agents to get to work faster contributes to increased revenue for the company."

"SharePoint is the hub of our business operations that connects thousands of documents with our employees for filling out forms, submitting applications, and managing accounts. With VNX and Flash 1st, we've been able to deliver instantaneous response times to SharePoint indexing and search functions. SharePoint performance isn't even affected when the infrastructure loads 250 virtual desktops in 10 to 15 seconds. Unisphere comes with application-specific wizards for SharePoint that make it easy to provision storage and perform other administrative tasks."

"We credit EMC and VMware with enabling significant cost savings. We have decreasing potential hardware costs. The number of help desk calls and overall IT support cost per user also has dropped substantially. Instead of patching and maintaining hundreds of desktops and servers, we simply upgrade a few golden images. Lastly, as a result of the excellent integration between EMC and VMware solutions, we can add virtual desktops and machines, disk drives and applications very quickly and easily."

"EMC's RecoverPoint is one of those technologies that actually lives up to everything it is supposed to be. It has allowed our business to have peace of mind and to have our data backed up off-site with very little time to get the data moved over. The bandwidth reduction is phenomenal. We are doing this across a very small pipe."

"RecoverPoint and VMware SRM enable us to migrate all of our virtual machines from our primary data center to another site 200 miles away in about 30 minutes. Because everything is integrated and pre-scripted, we just press a button and it's done. As a result of having an agile cloud infrastructure, we have achieved 100% availability with virtually zero RPO and RTO's.  I can sleep well at night knowing our data is protected."

Additional Resources:

About EMC

EMC Corporation is a global leader in enabling businesses and service providers to transform their operations and deliver IT as a service. Fundamental to this transformation is cloud computing.  Through innovative products and services, EMC accelerates the journey to cloud computing, helping IT departments to store, manage, protect and analyze their most valuable asset — information — in a more agile, trusted and cost-efficient way. Additional information about EMC can be found at www.EMC.com.

EMC, FAST, RecoverPoint, VNX and Unisphere are registered trademarks or trademarks of EMC Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners.

SOURCE EMC Corporation

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
Announcing Poland #DigitalTransformation Pavilion
Digital Transformation is much more than a buzzword. The radical shift to digital mechanisms for almost every process is evident across all industries and verticals. This is often especially true in financial services, where the legacy environment is many times unable to keep up with the rapidly shifting demands of the consumer. The constant pressure to provide complete, omnichannel delivery of customer-facing solutions to meet both regulatory and customer demands is putting enormous pressure on...
DXWorldEXPO LLC announced today that All in Mobile, a mobile app development company from Poland, will exhibit at the 22nd International CloudEXPO | DXWorldEXPO. All In Mobile is a mobile app development company from Poland. Since 2014, they maintain passion for developing mobile applications for enterprises and startups worldwide.
CloudEXPO | DXWorldEXPO are the world's most influential, independent events where Cloud Computing was coined and where technology buyers and vendors meet to experience and discuss the big picture of Digital Transformation and all of the strategies, tactics, and tools they need to realize their goals. Sponsors of DXWorldEXPO | CloudEXPO benefit from unmatched branding, profile building and lead generation opportunities.
The best way to leverage your CloudEXPO | DXWorldEXPO presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering CloudEXPO | DXWorldEXPO will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at CloudEXPO. Product announcements during our show provide your company with the most reach through our targeted audienc...
@DevOpsSummit at Cloud Expo, taking place November 12-13 in New York City, NY, is co-located with 22nd international CloudEXPO | first international DXWorldEXPO and will feature technical sessions from a rock star conference faculty and the leading industry players in the world.
Everything run by electricity will eventually be connected to the Internet. Get ahead of the Internet of Things revolution. In his session at @ThingsExpo, Akvelon expert and IoT industry leader Sergey Grebnov provided an educational dive into the world of managing your home, workplace and all the devices they contain with the power of machine-based AI and intelligent Bot services for a completely streamlined experience.
DXWorldEXPO | CloudEXPO are the world's most influential, independent events where Cloud Computing was coined and where technology buyers and vendors meet to experience and discuss the big picture of Digital Transformation and all of the strategies, tactics, and tools they need to realize their goals. Sponsors of DXWorldEXPO | CloudEXPO benefit from unmatched branding, profile building and lead generation opportunities.
22nd International Cloud Expo, taking place June 5-7, 2018, at the Javits Center in New York City, NY, and co-located with the 1st DXWorld Expo will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud ...
In his keynote at 19th Cloud Expo, Sheng Liang, co-founder and CEO of Rancher Labs, discussed the technological advances and new business opportunities created by the rapid adoption of containers. With the success of Amazon Web Services (AWS) and various open source technologies used to build private clouds, cloud computing has become an essential component of IT strategy. However, users continue to face challenges in implementing clouds, as older technologies evolve and newer ones like Docker c...
"MobiDev is a software development company and we do complex, custom software development for everybody from entrepreneurs to large enterprises," explained Alan Winters, U.S. Head of Business Development at MobiDev, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
JETRO showcased Japan Digital Transformation Pavilion at SYS-CON's 21st International Cloud Expo® at the Santa Clara Convention Center in Santa Clara, CA. The Japan External Trade Organization (JETRO) is a non-profit organization that provides business support services to companies expanding to Japan. With the support of JETRO's dedicated staff, clients can incorporate their business; receive visa, immigration, and HR support; find dedicated office space; identify local government subsidies; get...
Dion Hinchcliffe is an internationally recognized digital expert, bestselling book author, frequent keynote speaker, analyst, futurist, and transformation expert based in Washington, DC. He is currently Chief Strategy Officer at the industry-leading digital strategy and online community solutions firm, 7Summits.
Bill Schmarzo, author of "Big Data: Understanding How Data Powers Big Business" and "Big Data MBA: Driving Business Strategies with Data Science," is responsible for setting the strategy and defining the Big Data service offerings and capabilities for EMC Global Services Big Data Practice. As the CTO for the Big Data Practice, he is responsible for working with organizations to help them identify where and how to start their big data journeys. He's written several white papers, is an avid blogge...
In past @ThingsExpo presentations, Joseph di Paolantonio has explored how various Internet of Things (IoT) and data management and analytics (DMA) solution spaces will come together as sensor analytics ecosystems. This year, in his session at @ThingsExpo, Joseph di Paolantonio from DataArchon, added the numerous Transportation areas, from autonomous vehicles to “Uber for containers.” While IoT data in any one area of Transportation will have a huge impact in that area, combining sensor analytic...
Bill Schmarzo, author of "Big Data: Understanding How Data Powers Big Business" and "Big Data MBA: Driving Business Strategies with Data Science," is responsible for setting the strategy and defining the Big Data service offerings and capabilities for EMC Global Services Big Data Practice. As the CTO for the Big Data Practice, he is responsible for working with organizations to help them identify where and how to start their big data journeys. He's written several white papers, is an avid blogge...
Charles Araujo is an industry analyst, internationally recognized authority on the Digital Enterprise and author of The Quantum Age of IT: Why Everything You Know About IT is About to Change. As Principal Analyst with Intellyx, he writes, speaks and advises organizations on how to navigate through this time of disruption. He is also the founder of The Institute for Digital Transformation and a sought after keynote speaker. He has been a regular contributor to both InformationWeek and CIO Insight...
Michael Maximilien, better known as max or Dr. Max, is a computer scientist with IBM. At IBM Research Triangle Park, he was a principal engineer for the worldwide industry point-of-sale standard: JavaPOS. At IBM Research, some highlights include pioneering research on semantic Web services, mashups, and cloud computing, and platform-as-a-service. He joined the IBM Cloud Labs in 2014 and works closely with Pivotal Inc., to help make the Cloud Found the best PaaS.
It is of utmost importance for the future success of WebRTC to ensure that interoperability is operational between web browsers and any WebRTC-compliant client. To be guaranteed as operational and effective, interoperability must be tested extensively by establishing WebRTC data and media connections between different web browsers running on different devices and operating systems. In his session at WebRTC Summit at @ThingsExpo, Dr. Alex Gouaillard, CEO and Founder of CoSMo Software, presented ...
I think DevOps is now a rambunctious teenager - it's starting to get a mind of its own, wanting to get its own things but it still needs some adult supervision," explained Thomas Hooker, VP of marketing at CollabNet, in this SYS-CON.tv interview at DevOps Summit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.