Welcome!

Open Source Cloud Authors: Dana Gardner, Sridhar Chalasani, Tirumala Khandrika, Gopala Krishna Behara, Elizabeth White

News Feed Item

Financial Firm Transforms IT Infrastructure with EMC to Enable Business Growth

Williams & Fudge Selects EMC to Reduce IT Costs; Virtual Desktops Boot 90% Faster

HOPKINTON, Mass., Nov. 13, 2012 /PRNewswire/ -- EMC Corporation (NYSE:EMC) today announced that Williams & Fudge, an accounts receivable management firm serving 1,200 colleges, universities and financial institutions, selected EMC® VNX® unified storage and EMC RecoverPoint™ to transform its business operations and accelerate server and desktop virtualization. With EMC and VMware® virtualization and cloud infrastructure technologies, the company has achieved business expansion, improved availability of mission-critical applications including Microsoft SharePoint, SQL Server and VMware Zimbra email; and significantly lowered hardware and support costs while delivering new services to its internal clients.

Customer Benefits:

  • Improved Performance—More than 250 users are able to launch their virtual desktops 90% faster for PCs since Williams & Fudge implemented EMC VNX with a FLASH 1st automated tiering strategy.
  • Instantaneous Response – Since implementing VNX, Williams & Fudge has achieved instantaneous response times for Microsoft SharePoint indexing and search functions while maintaining high performance.
  • Comprehensive Data Protection—Using EMC RecoverPoint and VMware, Williams & Fudge can migrate virtual machines (VMs) to a disaster recovery site 200 miles away in just 30 minutes, and has achieved 100% availability for its critical applications.
  • Increased Efficiency—Williams & Fudge has substantially reduced potential hardware costs and supporting a 200-employee headcount increase—all without additional IT staff.

Customer Challenges and Solution:

Williams & Fudge's business was expanding as demand increased for assistance with collecting receivables on college loans and other debt from higher-education and financial institutions. The firm's previous physical IT infrastructure lacked sufficient scalability to handle the company's growth. It also required significant management resources, which was a drain on Williams & Fudge's lean IT staff.

With the help of EMC Premier Velocity Solution Provider eGroup, Williams & Fudge selected EMC VNX unified storage to transform its business. VNX has enabled the firm to deliver new IT services, such as the launch of a new business unit, to its internal clients. VNX provides Williams & Fudge with a FLASH 1st automated tiering strategy that leverages the EMC FAST™ Suite, along with Flash and high-capacity disk drives. VNX supports Williams & Fudge's Microsoft SharePoint, SQL Server, VMware Zimbra email and custom-built Linux applications.

Williams & Fudge has virtualized 100% of its server infrastructure with VMware vSphere and has virtualized 260 desktops using VMware View. Williams & Fudge relies on VMware vStorage API for Array Integration (VAAI) and EMC VSI plug-ins for vCenter to streamline integration between VNX and VMware, enabling faster provisioning and copying of virtual machines, among other tasks.

For disaster recovery, Williams & Fudge uses EMC RecoverPoint continuous data protection and VMware vCenter Site Recovery Manager (SRM) to replicate its virtualized infrastructures across two data centers located 200 miles apart.

Customer Quotes:

Phillip Reynolds, Data Center Director, Williams & Fudge

"Our company has more than doubled in size to 360 employees while our lean IT staff of three employees has remained the same—something that wouldn't have been possible without EMC and VMware technology. As our company continues to grow—even two- or three-fold—we're very comfortable that EMC and VMware technology will enable our data center to scale with the business."

"We took a very hard look at another storage vendor but determined it wasn't going to deliver the performance we needed for our intensive SharePoint and SQL Server workloads and, in particular, our virtual desktop workload. Plus, it didn't have the streamlined integration with VMware that makes managing our environment so easy.  EMC was the clear choice for us and we are extremely happy with how EMC has performed."

"We've transformed into a proactive business, ready for whatever comes next. If a new client project requires 50 additional staff members, we have the agility to create up to 50 desktops in no time. For example, we supported the creation of a new division with employees who move to new workspaces every few weeks and need to log in to their desktops from different locations. By leveraging technology as a business enabler, we can rapidly respond to dynamic needs and deliver new services to attract clients."

"With EMC VNX and the FAST Suite backing our virtualized desktop infrastructure, we're getting great performance—even when boot storms occur. It's amazing—just a little flash goes a long way. Our call center agents log into their virtual desktops or reboot in only 30 seconds when it used to take five to 10 minutes for PCs. And because they operate on commissions, enabling our agents to get to work faster contributes to increased revenue for the company."

"SharePoint is the hub of our business operations that connects thousands of documents with our employees for filling out forms, submitting applications, and managing accounts. With VNX and Flash 1st, we've been able to deliver instantaneous response times to SharePoint indexing and search functions. SharePoint performance isn't even affected when the infrastructure loads 250 virtual desktops in 10 to 15 seconds. Unisphere comes with application-specific wizards for SharePoint that make it easy to provision storage and perform other administrative tasks."

"We credit EMC and VMware with enabling significant cost savings. We have decreasing potential hardware costs. The number of help desk calls and overall IT support cost per user also has dropped substantially. Instead of patching and maintaining hundreds of desktops and servers, we simply upgrade a few golden images. Lastly, as a result of the excellent integration between EMC and VMware solutions, we can add virtual desktops and machines, disk drives and applications very quickly and easily."

"EMC's RecoverPoint is one of those technologies that actually lives up to everything it is supposed to be. It has allowed our business to have peace of mind and to have our data backed up off-site with very little time to get the data moved over. The bandwidth reduction is phenomenal. We are doing this across a very small pipe."

"RecoverPoint and VMware SRM enable us to migrate all of our virtual machines from our primary data center to another site 200 miles away in about 30 minutes. Because everything is integrated and pre-scripted, we just press a button and it's done. As a result of having an agile cloud infrastructure, we have achieved 100% availability with virtually zero RPO and RTO's.  I can sleep well at night knowing our data is protected."

Additional Resources:

About EMC

EMC Corporation is a global leader in enabling businesses and service providers to transform their operations and deliver IT as a service. Fundamental to this transformation is cloud computing.  Through innovative products and services, EMC accelerates the journey to cloud computing, helping IT departments to store, manage, protect and analyze their most valuable asset — information — in a more agile, trusted and cost-efficient way. Additional information about EMC can be found at www.EMC.com.

EMC, FAST, RecoverPoint, VNX and Unisphere are registered trademarks or trademarks of EMC Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners.

SOURCE EMC Corporation

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
SYS-CON Events announced today that Hitrons Solutions will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Hitrons Solutions Inc. is distributor in the North American market for unique products and services of small and medium-size businesses, including cloud services and solutions, SEO marketing platforms, and mobile applications.
In an era of historic innovation fueled by unprecedented access to data and technology, the low cost and risk of entering new markets has leveled the playing field for business. Today, any ambitious innovator can easily introduce a new application or product that can reinvent business models and transform the client experience. In their Day 2 Keynote at 19th Cloud Expo, Mercer Rowe, IBM Vice President of Strategic Alliances, and Raejeanne Skillern, Intel Vice President of Data Center Group and G...
Financial Technology has become a topic of intense interest throughout the cloud developer and enterprise IT communities. Accordingly, attendees at the upcoming 20th Cloud Expo at the Javits Center in New York, June 6-8, 2017, will find fresh new content in a new track called FinTech.
@GonzalezCarmen has been ranked the Number One Influencer and @ThingsExpo has been named the Number One Brand in the “M2M 2016: Top 100 Influencers and Brands” by Onalytica. Onalytica analyzed tweets over the last 6 months mentioning the keywords M2M OR “Machine to Machine.” They then identified the top 100 most influential brands and individuals leading the discussion on Twitter.
20th Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy.
Manufacturers are embracing the Industrial Internet the same way consumers are leveraging Fitbits – to improve overall health and wellness. Both can provide consistent measurement, visibility, and suggest performance improvements customized to help reach goals. Fitbit users can view real-time data and make adjustments to increase their activity. In his session at @ThingsExpo, Mark Bernardo Professional Services Leader, Americas, at GE Digital, discussed how leveraging the Industrial Internet and...
SYS-CON Events announced today that delaPlex will exhibit at SYS-CON's @CloudExpo, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. delaPlex pioneered Software Development as a Service (SDaaS), which provides scalable resources to build, test, and deploy software. It’s a fast and more reliable way to develop a new product or expand your in-house team.
Web Real-Time Communication APIs have quickly revolutionized what browsers are capable of. In addition to video and audio streams, we can now bi-directionally send arbitrary data over WebRTC's PeerConnection Data Channels. With the advent of Progressive Web Apps and new hardware APIs such as WebBluetooh and WebUSB, we can finally enable users to stitch together the Internet of Things directly from their browsers while communicating privately and securely in a decentralized way.
"Matrix is an ambitious open standard and implementation that's set up to break down the fragmentation problems that exist in IP messaging and VoIP communication," explained John Woolf, Technical Evangelist at Matrix, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Web Real-Time Communication APIs have quickly revolutionized what browsers are capable of. In addition to video and audio streams, we can now bi-directionally send arbitrary data over WebRTC's PeerConnection Data Channels. With the advent of Progressive Web Apps and new hardware APIs such as WebBluetooh and WebUSB, we can finally enable users to stitch together the Internet of Things directly from their browsers while communicating privately and securely in a decentralized way.
The explosion of new web/cloud/IoT-based applications and the data they generate are transforming our world right before our eyes. In this rush to adopt these new technologies, organizations are often ignoring fundamental questions concerning who owns the data and failing to ask for permission to conduct invasive surveillance of their customers. Organizations that are not transparent about how their systems gather data telemetry without offering shared data ownership risk product rejection, regu...
The security needs of IoT environments require a strong, proven approach to maintain security, trust and privacy in their ecosystem. Assurance and protection of device identity, secure data encryption and authentication are the key security challenges organizations are trying to address when integrating IoT devices. This holds true for IoT applications in a wide range of industries, for example, healthcare, consumer devices, and manufacturing. In his session at @ThingsExpo, Lancen LaChance, vic...
SYS-CON Media announced today that @WebRTCSummit Blog, the largest WebRTC resource in the world, has been launched. @WebRTCSummit Blog offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. @WebRTCSummit Blog can be bookmarked ▸ Here @WebRTCSummit conference site can be bookmarked ▸ Here
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place June 6-8, 2017, at the Javits Center in New York City, New York, is co-located with 20th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry p...
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu’s platform, business, and pivots along the way (including the Citrix acquisition of Octoblu).
You think you know what’s in your data. But do you? Most organizations are now aware of the business intelligence represented by their data. Data science stands to take this to a level you never thought of – literally. The techniques of data science, when used with the capabilities of Big Data technologies, can make connections you had not yet imagined, helping you discover new insights and ask new questions of your data. In his session at @ThingsExpo, Sarbjit Sarkaria, data science team lead ...
SYS-CON Events announced today that IoT Now has been named “Media Sponsor” of SYS-CON's 20th International Cloud Expo, which will take place on June 6–8, 2017, at the Javits Center in New York City, NY. IoT Now explores the evolving opportunities and challenges facing CSPs, and it passes on some lessons learned from those who have taken the first steps in next-gen IoT services.
SYS-CON Events announced today that WineSOFT will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Based in Seoul and Irvine, WineSOFT is an innovative software house focusing on internet infrastructure solutions. The venture started as a bootstrap start-up in 2010 by focusing on making the internet faster and more powerful. WineSOFT’s knowledge is based on the expertise of TCP/IP, VPN, SSL, peer-to-peer, mob...
The Internet of Things can drive efficiency for airlines and airports. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Sudip Majumder, senior director of development at Oracle, discussed the technical details of the connected airline baggage and related social media solutions. These IoT applications will enhance travelers' journey experience and drive efficiency for the airlines and the airports.
Big Data, cloud, analytics, contextual information, wearable tech, sensors, mobility, and WebRTC: together, these advances have created a perfect storm of technologies that are disrupting and transforming classic communications models and ecosystems. In his session at @ThingsExpo, Erik Perotti, Senior Manager of New Ventures on Plantronics’ Innovation team, provided an overview of this technological shift, including associated business and consumer communications impacts, and opportunities it m...