Welcome!

Open Source Cloud Authors: Pat Romanski, Ed Featherston, Pavan Kumar, Liz McMillan, Yeshim Deniz

Related Topics: @CloudExpo, Open Source Cloud, Agile Computing, @BigDataExpo

@CloudExpo: Article

Eucalyptus Professional Services Is Going "All the Way Open"

Euca to introduce radical changes in the realm of Education, Consulting, and Certification

This year, Eucalyptus Professional Services is going open. All the way open," blogged Jason Eden, Senior Director of Professional Services at Eucalyptus Systems, this week as the open source cloud company ushered in changes in the realm of Education, Consulting, and Certification.

"2013 will be the year of the Eucalyptus PS [Professional Services] Experiment, where we challenge conventional wisdom about the value and place of professional services in a software company like Eucalyptus," Eden continued.


Eucalyptus CEO Marten Mickos spoke at 9th Cloud Expo | Cloud Expo Silicon Valley

Basically, then, Eucalyptus is extending its open model into professional services. But what of the details?

Happily Eden then went on to itemize what the new approach means, from a practical standpoint:

"Education Services

  • All courseware, including Cloud Foundations and the Design, Build, and Manage course, will be released under the same Creative Commons license as our online documentation, and will be available via the same repository in GitHub. This will include an unrestricted PDF copy of the course materials, as well as source file access to all supporting PowerPoint and book source files. The books are sourced using DITA/XML, so we will also generate them in additional formats (.rtf, maybe even .docx) so that interested community members can make edits and improvements and submit them back to the respective projects more easily. Look for future posts on how to get involved in this exciting open source education project.
  • Any entity that wishes to use any of these materials to deliver courses in whole or in part using Eucalyptus software is welcome to do so. We will no longer run a formal authorized training partner program. If you would like to advertise that you offer Eucalyptus training using these materials, we will be happy to place a link on our Web site to help you advertise. We will suggest, but have no way to require, that any teacher attain a minimum Eucalyptus certification based on the content that they teach.
  • Individuals who would like to go through the lab exercises in these materials will be given the ability to rent remote cloud-ready hardware or access to a pre-configured cloud at very reasonable rates. Look for another blog post on this topic in the next couple of days.

Consulting
  • The focus of PS Consulting will move away from intellectual property development and towards broad consulting partner and customer enablement. We will publish all generic materials associated with customer engagements (i.e., those that don't expose sensitive customer information) so that any customer or prospective consultant will be able to follow the same procedures Eucalyptus consultants follow in the field when delivering a Eucalyptus engagement.
  • We will continue to maintain an authorized consulting partner program. The focus of this program will be on those partners who wish to be involved in large, complex cloud deployments that may require long-term arrangements, up to and including full-blown managed services.

Certification
  • We are removing the authorized course requirement prior to taking a Eucalyptus certification exam.
  • We are taking the opportunity provided by our recent EUCA3 launch delay to refactor the test items for what is perhaps the craziest thing a certification vendor has ever done--we will be publishing 100% of all possible certification items and making them available to the general public as study tools prior to taking an exam. Crazy, you say? (No, wait, that was me...) Worthless paper certification, you say? We are confident our certification will become one of the most sought-after, highly-valued credentials in cloud computing, and that this move will actually *enhance* the value of the certification. Look for more information about this in a future blog post.
  • The EUCA3 test will still be delivered remotely, over the Internet, and be open book with a copy of the appropriate Design, Build, and Manage course materials available during the exam. The only restriction will be that you will not be able to print up a copy of the actual exam questions and use them during the exam."

    [from http://eucaproserv.blogspot.com/2013/01/moving-professional-services-into-open.html]

Eden concluded his blog as candidly as he began it. "There are some obvious apparent risks in these moves," he concedes. "How will we deal with the commoditization and potential cannibalization of our own PS business? How will we help mitigate customers having bad training or consulting experiences due to unqualified instructors or consultants? How will our certification be worth anything if all the questions are published ahead of time?"

He concludes:

"We have a detailed plan on each of these fronts, but we would love to hear your thoughts, concerns, and cheering as well. We're going open, and in a big way. That means there are no off-limits questions, so ask away!"

More Stories By Jeremy Geelan

Jeremy Geelan is Chairman & CEO of the 21st Century Internet Group, Inc. and an Executive Academy Member of the International Academy of Digital Arts & Sciences. Formerly he was President & COO at Cloud Expo, Inc. and Conference Chair of the worldwide Cloud Expo series. He appears regularly at conferences and trade shows, speaking to technology audiences across six continents. You can follow him on twitter: @jg21.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@ThingsExpo Stories
SYS-CON Events announced today that IBM Cloud Data Services has been named “Bronze Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. IBM Cloud Data Services offers a portfolio of integrated, best-of-breed cloud data services for developers focused on mobile computing and analytics use cases.
The Internet of Things (IoT) is growing rapidly by extending current technologies, products and networks. By 2020, Cisco estimates there will be 50 billion connected devices. Gartner has forecast revenues of over $300 billion, just to IoT suppliers. Now is the time to figure out how you’ll make money – not just create innovative products. With hundreds of new products and companies jumping into the IoT fray every month, there’s no shortage of innovation. Despite this, McKinsey/VisionMobile data...
SYS-CON Events announced today that Super Micro Computer, Inc., a global leader in Embedded and IoT solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Supermicro (NASDAQ: SMCI), the leading innovator in high-performance, high-efficiency server technology, is a premier provider of advanced server Building Block Solutions® for Data Center, Cloud Computing, Enterprise IT, Hadoop/Big Data, HPC and ...
18th Cloud Expo, taking place June 7-9, 2016, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterprises are using some...
"What we see what happens when you have a completely networked society and the potential to now drive the value creation and the collaboration and the ecosystems that are possible when you start to be able to connect people and industries together in ways that have never been possible before," explained Esmeralda Swartz, VP of Marketing Enterprise & Cloud at Ericsson, in this SYS-CON.tv interview at @ThingsExpo, held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA.
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, will discuss the importance of WebRTC and how it enables companies to fo...
Cloud computing delivers on-demand resources that provide businesses with flexibility and cost-savings. The challenge in moving workloads to the cloud has been the cost and complexity of ensuring the initial and ongoing security and regulatory (PCI, HIPAA, FFIEC) compliance across private and public clouds. Manual security compliance is slow, prone to human error, and represents over 50% of the cost of managing cloud applications. Determining how to automate cloud security compliance is critical...
SYS-CON Events announced today that ContentMX, the marketing technology and services company with a singular mission to increase engagement and drive more conversations for enterprise, channel and SMB technology marketers, has been named “Sponsor & Exhibitor Lounge Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York City, New York. “CloudExpo is a great opportunity to start a conversation with new prospects, but what happens after the...
The IoT is changing the way enterprises conduct business. In his session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, discuss how businesses can gain an edge over competitors by empowering consumers to take control through IoT. We'll cite examples such as a Washington, D.C.-based sports club that leveraged IoT and the cloud to develop a comprehensive booking system. He'll also highlight how IoT can revitalize and restore outdated business models, making them profitable...
Customer experience has become a competitive differentiator for companies, and it’s imperative that brands seamlessly connect the customer journey across all platforms. With the continued explosion of IoT, join us for a look at how to build a winning digital foundation in the connected era – today and in the future. In his session at @ThingsExpo, Chris Nguyen, Group Product Marketing Manager at Adobe, will discuss how to successfully leverage mobile, rapidly deploy content, capture real-time d...
What a difference a year makes. Organizations aren’t just talking about IoT possibilities, it is now baked into their core business strategy. With IoT, billions of devices generating data from different companies on different networks around the globe need to interact. From efficiency to better customer insights to completely new business models, IoT will turn traditional business models upside down. In the new customer-centric age, the key to success is delivering critical services and apps wit...
As cloud and storage projections continue to rise, the number of organizations moving to the cloud is escalating and it is clear cloud storage is here to stay. However, is it secure? Data is the lifeblood for government entities, countries, cloud service providers and enterprises alike and losing or exposing that data can have disastrous results. There are new concepts for data storage on the horizon that will deliver secure solutions for storing and moving sensitive data around the world. ...
Join us at Cloud Expo | @ThingsExpo 2016 – June 7-9 at the Javits Center in New York City and November 1-3 at the Santa Clara Convention Center in Santa Clara, CA – and deliver your unique message in a way that is striking and unforgettable by taking advantage of SYS-CON's unmatched high-impact, result-driven event / media packages.
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, will provide an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life ...
SYS-CON Events announced today that MobiDev will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. MobiDev is a software company that develops and delivers turn-key mobile apps, websites, web services, and complex software systems for startups and enterprises. Since 2009 it has grown from a small group of passionate engineers and business managers to a full-scale mobile software company with over 200 develope...
SoftLayer operates a global cloud infrastructure platform built for Internet scale. With a global footprint of data centers and network points of presence, SoftLayer provides infrastructure as a service to leading-edge customers ranging from Web startups to global enterprises. SoftLayer's modular architecture, full-featured API, and sophisticated automation provide unparalleled performance and control. Its flexible unified platform seamlessly spans physical and virtual devices linked via a world...
SYS-CON Events announced today that BMC Software has been named "Siver Sponsor" of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2015 at the Javits Center in New York, New York. BMC is a global leader in innovative software solutions that help businesses transform into digital enterprises for the ultimate competitive advantage. BMC Digital Enterprise Management is a set of innovative IT solutions designed to make digital business fast, seamless, and optimized from mainframe to mo...
Companies can harness IoT and predictive analytics to sustain business continuity; predict and manage site performance during emergencies; minimize expensive reactive maintenance; and forecast equipment and maintenance budgets and expenditures. Providing cost-effective, uninterrupted service is challenging, particularly for organizations with geographically dispersed operations.
The IoTs will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, will demonstrate how to move beyond today's coding paradigm and share the must-have mindsets for removing complexity from the development proc...
SYS-CON Events announced today TechTarget has been named “Media Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. TechTarget is the Web’s leading destination for serious technology buyers researching and making enterprise technology decisions. Its extensive global networ...