Welcome!

Open Source Cloud Authors: Elizabeth White, Liz McMillan, Jeev Trika, Derek Weeks, Pat Romanski

Related Topics: Open Source Cloud, Microservices Expo

Open Source Cloud: Blog Feed Post

The Age-Old Innovation Conundrum

Unfortunately, IT is often perceived as delivering cost-based services rather than providing strategic innovation

By Jackie Kahle - Over the past 6 months, CA Technologies has been running IT innovation-related polls on http://www.ca.com/. On average, these 9 polls garnered 660 responses each, and present a stark picture of the challenges and frustrations that come with being an IT leader today.

While some of the results are presented in this recent infographic, it doesn't fully answer the question that, gauging from our polls, is still plaguing IT departments everywhere: the age-old conundrum of how to do more with less, or to be more precise, how to replace the tires on your car while still driving down the highway. So today, I'll delve a little deeper into our poll results to see if we can better understand the problem, and find a solution.

Innovation: IT is worth it and IT knows it

In looking at the poll data, one thing is clear -- IT totally "gets it." By this, I mean that they understand their critical role in driving innovation for their business, and recognize the importance of embracing new technologies to help them do this. Here's the proof: 43% of our respondents listed IT as the #1 source of innovation, more than doubling those who voted for the external customers and clients, the response that came in second (see Fig 1).

And when it comes to those new technologies IT is embracing, 42% of respondents cite "Anything-as-a-Service" as a key driver of innovation. They are also huge fans of cloud computing. When we asked: How does cloud computing help drive innovation? We found that most believe that the cloud helps them deploy and scale faster, enable brand new services, and free up staff and budget (see Fig 2).

Follow the money

We also discovered the overall benefits of innovation to the business are compelling and include higher customer satisfaction, competitive advantage, and faster time to market (see Fig 3).

So then, what's the problem? What's holding organizations back when it comes to innovation? Three words: budget, budget, and budget. 84% of our respondents cite budget, resources, or maintenance spending as their biggest impediment to innovation. In fact, 50% are spending 80% of their budget or more just on keeping the lights on. In other words, there's barely enough funding to cover the maintenance needed to keep technology functional, let alone to spend on innovation.

This was reinforced again when we asked respondents to name one organizational change that would provide the biggest opportunity to increase innovation. Not surprisingly, 44% cited increased budget or staff. Another 44% cited new technology adoption. (This just further proves our earlier discovery that IT "gets it." (see Fig 4).

Age-old conundrum, new solutions?

This issue of not having enough budget for innovation because resources are being consumed with current operations has been highlighted time and time again. But that doesn't mean it has to be the show-stopper. Two previous blog posts by CA Technologies thought-leaders Jason Meserve and Andi Mann shine a light on the way out of this conundrum.

In his post entitled Three Ways to Pay for Innovation in 2013 Without Upping the IT Budget, Jason suggests several strategies. The first is to audit your hardware and software inventory to ferret out waste, including software that isn't being used at all, systems that can be consolidated, and other ways to rationalize your existing infrastructure that can free up budget for innovation. His other recommendations are to right-size your infrastructure to avoid over-provisioning, and to reach out to your CMO and marketing department, which might mean funding a large amount of IT spend on their own -- something you might be able to tap into if you collaborate with them rather than ignore them.

Next, Andi Mann has sterner advice in his post entitled Please Stop Citing Lack of Budget as a Roadblock to Innovation. Andi believes that the problem lies in our perspective, not our budget. The countless business leaders he has spoken to say that there is always budget to make money, and the CEO and CFO are open to investing in projects which offer a strong payback in new revenue or more profitability.

Calling all IT leaders

Unfortunately, IT is often perceived as delivering cost-based services rather than providing strategic innovation, and the responsibility for changing this perception lies squarely with IT leaders. The most innovative of these don't believe they should have to fund innovation from their existing budgets, and never even consider that as an option. As Andi says, "they made the case for new budget and won it, because the payback was there in black and white."

So, the solution to this conundrum is clear: IT needs to stop being their own worst enemy, and position their innovation projects in a way that demonstrates clear and measurable value to the business.

Read the original blog entry...

More Stories By Denise Dubie

Denise Dubie (@DDubie) is New Media Principal in CA Technologies Thought Leadership Group. She is charged with creating content relevant to today’s most pressing technology and business trends for industry leaders and IT professionals.

Prior to joining the company in 2010, Dubie spent 12 years of her career at Network World, an IDG company, covering the IT management industry and all of its players (including CA Technologies and its competitors) as well as high-tech careers, technology trends and vendors such as Cisco, HP, IBM and Microsoft. As Senior Editor at Network World, Dubie also authored the publication's twice-weekly Network and Systems Management Alert newsletter and contributed to the Web site's Microsoft Subnet blog. Before IDG, she served as Assistant Managing Editor at Application Development Trends, managing writers and the monthly publication's production process.

Dubie started her professional journalism career as a Staff Writer/Reporter at The Transcript, a small daily paper in Western Massachusetts.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@ThingsExpo Stories
In his session at 18th Cloud Expo, Bruce Swann, Senior Product Marketing Manager at Adobe, will discuss how the Adobe Marketing Cloud can help marketers embrace opportunities for personalized, relevant and real-time customer engagement across offline (direct mail, point of sale, call center) and digital (email, website, SMS, mobile apps, social networks, connected objects). Bruce Swann has more than 15 years of experience working with digital marketing disciplines like web analytics, social med...
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, will provide an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life ...
What a difference a year makes. Organizations aren’t just talking about IoT possibilities, it is now baked into their core business strategy. With IoT, billions of devices generating data from different companies on different networks around the globe need to interact. From efficiency to better customer insights to completely new business models, IoT will turn traditional business models upside down. In the new customer-centric age, the key to success is delivering critical services and apps wit...
The essence of data analysis involves setting up data pipelines that consist of several operations that are chained together – starting from data collection, data quality checks, data integration, data analysis and data visualization (including the setting up of interaction paths in that visualization). In our opinion, the challenges stem from the technology diversity at each stage of the data pipeline as well as the lack of process around the analysis.
SYS-CON Events announced today that ContentMX, the marketing technology and services company with a singular mission to increase engagement and drive more conversations for enterprise, channel and SMB technology marketers, has been named “Sponsor & Exhibitor Lounge Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York City, New York. “CloudExpo is a great opportunity to start a conversation with new prospects, but what happens after the...
SYS-CON Events announced today that 24Notion has been named “Bronze Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. 24Notion is full-service global creative digital marketing, technology and lifestyle agency that combines strategic ideas with customized tactical execution. With a broad understand of the art of traditional marketing, new media, communications and social influence, 24Notion uniquely understands how to con...
The demand for organizations to expand their infrastructure to multiple IT environments like the cloud, on-premise, mobile, bring your own device (BYOD) and the Internet of Things (IoT) continues to grow. As this hybrid infrastructure increases, the challenge to monitor the security of these systems increases in volume and complexity. In his session at 18th Cloud Expo, Stephen Coty, Chief Security Evangelist at Alert Logic, will show how properly configured and managed security architecture can...
When it comes to IoT in the enterprise, namely the commercial building and hospitality markets, a benefit not getting the attention it deserves is energy efficiency, and IoT's direct impact on a cleaner, greener environment when installed in smart buildings. Until now clean technology was offered piecemeal and led with point solutions that require significant systems integration to orchestrate and deploy. There didn't exist a 'top down' approach that can manage and monitor the way a Smart Buildi...
SYS-CON Events announced today BZ Media LLC has been named “Media Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. BZ Media LLC is a high-tech media company that produces technical conferences and expositions, and publishes a magazine, newsletters and websites in the software development, SharePoint, mobile development and Commercial Drone markets.
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, will discuss the importance of WebRTC and how it enables companies to fo...
SYS-CON Events announced today TechTarget has been named “Media Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. TechTarget is the Web’s leading destination for serious technology buyers researching and making enterprise technology decisions. Its extensive global networ...
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York and Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty ...
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit y...
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo New York Call for Papers is now open.
There are several IoTs: the Industrial Internet, Consumer Wearables, Wearables and Healthcare, Supply Chains, and the movement toward Smart Grids, Cities, Regions, and Nations. There are competing communications standards every step of the way, a bewildering array of sensors and devices, and an entire world of competing data analytics platforms. To some this appears to be chaos. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will discuss the vast to...
SYS-CON Events announced today that Enzu, a leading provider of cloud hosting solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive advantage. By offering a suite of proven hosting and management services, Enzu wants companies to foc...
Customer experience has become a competitive differentiator for companies, and it’s imperative that brands seamlessly connect the customer journey across all platforms. With the continued explosion of IoT, join us for a look at how to build a winning digital foundation in the connected era – today and in the future. In his session at @ThingsExpo, Chris Nguyen, Group Product Marketing Manager at Adobe, will discuss how to successfully leverage mobile, rapidly deploy content, capture real-time d...
IoT generates lots of temporal data. But how do you unlock its value? How do you coordinate the diverse moving parts that must come together when developing your IoT product? What are the key challenges addressed by Data as a Service? How does cloud computing underlie and connect the notions of Digital and DevOps What is the impact of the API economy? What is the business imperative for Cognitive Computing? Get all these questions and hundreds more like them answered at the 18th Cloud Expo...
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...