Click here to close now.




















Welcome!

Open Source Cloud Authors: Elizabeth White, Adrian Bridgwater, Liz McMillan, Gary Kaiser, Lori MacVittie

News Feed Item

Bomgar besteht erfolgreich Sicherheitstest

Bomgar, ein führender Anbieter von sicheren Remote-Support-Lösungen, gab heute bekannt, dass seine Remote-Support-Lösung eine von Symantec durchgeführte strenge Sicherheitsprüfung bestanden hat. Symantec führte seinen Produktpenetrationstest durch, um die Komponenten und die dazugehörige Umgebung der Bomgar Lösung in Bezug auf bewährte Security-Best-Practices zu beurteilen. Ziel der Prüfung war die Bewertung der Sicherheit des Bomgar Produktes aus Sicht eines Hackers oder böswilligen Nutzers, um festzustellen wie gut der Schutz des Produkts gegen solche Angriffe funktioniert.

Bomgars Remote-Support-Lösung wird von Tausenden von Servicedesks und Supportcentern weltweit eingesetzt, um auf entfernte Computer, Systeme und Mobilgeräte zuzugreifen. Von November 2012 bis März 2013 haben Symantec Consulting und Bomgar zusammengearbeitet, um die Sicherheitsarchitektur und die Implementierung von Bomgars Appliances zu beurteilen. Sie haben dabei festgestellt, dass die Gesamtarchitektur der Appliances unter Berücksichtigung von Security-Best-Practices konzipiert und implementiert wurde. Die wichtigsten Komponenten die getestet wurden waren unter anderem die Bomgar Appliance, die Support-Mitarbeiter-Konsole und der kundenseitige Client. Die folgenden Bereiche wurden in einer gründlichen Analyse darauf geprüft, wie die Gesamtlösung zum Schutz gegen Angreifer funktioniert:

  • Hardware von Bomgar – Die Bomgar Appliances werden als geschlossene, gehärtete Server ausgeliefertum die Kunden bei der Installation von Bomgars Lösung zu unterstützen. Während des Tests hat Symantec festgestellt, dass die minimale Port-Exposition und die gehärtete Standardkonfiguration den unautorisierten Zugriff auf die Appliance erfolgreich verhindern und mögliche Angriffsvektoren beschränken.
  • Verschlüsselung der Kommunikation – Entscheidend für die Absicherung jeder Lösung ist die Gewährleistung, dass alle Komponenten auf sichere Weise miteinander sowie mit der Außenwelt kommunizieren können. Um dies zu erreichen, setzt Bomgar eine SSL-Verschlüsselung für jegliche Kommunikation zwischen der Bomgar-Appliance, den Support-Mitarbeiter-Konsolen und den kundenseitigen Clients ein.
  • Authentifizierung und Autorisierung – Die Bomgar Lösung setzt voraus dass die Benutzer des Systems eigene Benutzerkonten einrichten. Symantec hat festgestellt, dass die Lösung eine sehr feinstufige Zugriffskontrolle für jedes Konto unterstützt. Außerdem verwendet Bomgars Appliance ein separates Administrationskonto und eine eigene Administrationsschnittstelle für die Verwaltung von Bomgars Server-Firmware. Dies gewährleistet eine zusätzliche Trennung zwischen den Benutzerfunktionen innerhalb der gesamten Anwendungsumgebung.
  • Sicherheit des kundenseitigen Clients – Um eine vollständige Bomgar-Support-Sitzung zu starten, lädt der Kunde zur laufzeit eine kleine Anwendung herunter und führt sie aus. Diese stellt über die Bomgar-Appliance eine Rückverbindung her und verbindet den Kunden mit einem Support-Mitarbeiter. Sobald eine Support-Sitzung beendet ist, beendet die kundenseitige Anwendung automatisch alle laufende Prozesse die zu der Support-Sitzung gehören und deinstalliert sich selbst vom Gerät des Kunden. Während des Penetrationstests stellte Symantec fest, dass die für Remote-Kunden bereitgestellten Zugriffskontrollen den Zugriff auf deren Endgerät hinreichend beschränken. Es gelang Symantec nicht die Kontrolle von Kunden-Endgerät zu übernehmen. Ebenso wenig konnte Symantec eine Support-Sitzung wieder aufnehmen, sobald die Sitzung beendet war.
  • Prüfung und Protokollierung – In einem gut konzipierten System werden hinreichend detaillierte Protokolle geführt um die Rekonstruktion der Systemaktivitäten zu erlauben. Die Bomgar Lösung verfügt über mehrere Protokollfunktionen. Standardmäßig werden alle Support-Sitzungen lokal auf der Appliance protokolliert undzusammen mit Angaben darüber wer der Kunde war und wann Ereignisse wie zum Beispiel Bildschirmfreigaben stattgefunden haben. Darüber hinaus kann eine Aufzeichnung von Sitzungen für Bildschirmfreigabe, Befehlsshell-Zugriff und Präsentationen aktiviert werden.

„Die Bedrohung durch Netzwerkangriffe und Sicherheitslücken nimmt zu, und Jahr für Jahr wird Remote-Support-Technologie als der wichtigste Angriffsweg bei solchen Attacken genannt“, so Nathan McNeill, Mitbegründer und Chief Strategy Officer von Bomgar. „Bei Bomgar haben wir das Ziel, die sichersten verfügbaren Remote-Support-Lösungen zu liefern. Deshalb lassen wir unsere Produkte regelmäßig von Symantec und anderen führenden Anbietern im Bereich Sicherheit testen.“

Die vollständige Sicherheitsbeurteilung von Bomgar können Sie unter folgender Adresse lesen: http://goo.gl/d6BhX

ÜBER BOMGAR

Bomgar bietet Remote-Support-Lösungen für die einfache und sichere Unterstützung von EDV-Systemen und mobilen Geräten. Die Bomgar Appliance basierte lösugen helfen Unternehmen, die Effizienz und Leistung ihres technischen Supports zu verbessern und optimieren, indem sie es den Technikern ermöglichen, auf fast jedem Gerät und System überall auf der Welt Fehlerbehebungen durchzuführen – einschließlich Windows, Mac, Linux, iOS, Android, BlackBerry und vielen anderen. Mehr als 6.500 Organisationen in 65 Ländern haben Bomgar bereits eingesetzt, um die Zufriedenheit ihrer Kunden sprunghaft zu steigern und die Kosten dramatisch zu reduzieren. Bomgar ist ein Privatunternehmen mit Niederlassungen in America, Frankreich und Großbrittanien. Die Internetpräsenz des Unternehmens finden Sie unter www.bomgar.com/de.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
The Internet of Everything (IoE) brings together people, process, data and things to make networked connections more relevant and valuable than ever before – transforming information into knowledge and knowledge into wisdom. IoE creates new capabilities, richer experiences, and unprecedented opportunities to improve business and government operations, decision making and mission support capabilities.
The Internet of Things is not only adding billions of sensors and billions of terabytes to the Internet. It is also forcing a fundamental change in the way we envision Information Technology. For the first time, more data is being created by devices at the edge of the Internet rather than from centralized systems. What does this mean for today's IT professional? In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists addressed this very serious issue of profound change in the industry.
Discussions about cloud computing are evolving into discussions about enterprise IT in general. As enterprises increasingly migrate toward their own unique clouds, new issues such as the use of containers and microservices emerge to keep things interesting. In this Power Panel at 16th Cloud Expo, moderated by Conference Chair Roger Strukhoff, panelists addressed the state of cloud computing today, and what enterprise IT professionals need to know about how the latest topics and trends affect their organization.
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.
For IoT to grow as quickly as analyst firms’ project, a lot is going to fall on developers to quickly bring applications to market. But the lack of a standard development platform threatens to slow growth and make application development more time consuming and costly, much like we’ve seen in the mobile space. In his session at @ThingsExpo, Mike Weiner, Product Manager of the Omega DevCloud with KORE Telematics Inc., discussed the evolving requirements for developers as IoT matures and conducted a live demonstration of how quickly application development can happen when the need to comply wit...
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at @ThingsExpo, James Kirkland, Red Hat's Chief Architect for the Internet of Things and Intelligent Systems, described how to revolutionize your archit...
It is one thing to build single industrial IoT applications, but what will it take to build the Smart Cities and truly society-changing applications of the future? The technology won’t be the problem, it will be the number of parties that need to work together and be aligned in their motivation to succeed. In his session at @ThingsExpo, Jason Mondanaro, Director, Product Management at Metanga, discussed how you can plan to cooperate, partner, and form lasting all-star teams to change the world and it starts with business models and monetization strategies.
Converging digital disruptions is creating a major sea change - Cisco calls this the Internet of Everything (IoE). IoE is the network connection of People, Process, Data and Things, fueled by Cloud, Mobile, Social, Analytics and Security, and it represents a $19Trillion value-at-stake over the next 10 years. In her keynote at @ThingsExpo, Manjula Talreja, VP of Cisco Consulting Services, discussed IoE and the enormous opportunities it provides to public and private firms alike. She will share what businesses must do to thrive in the IoE economy, citing examples from several industry sectors.
Growth hacking is common for startups to make unheard-of progress in building their business. Career Hacks can help Geek Girls and those who support them (yes, that's you too, Dad!) to excel in this typically male-dominated world. Get ready to learn the facts: Is there a bias against women in the tech / developer communities? Why are women 50% of the workforce, but hold only 24% of the STEM or IT positions? Some beginnings of what to do about it! In her Opening Keynote at 16th Cloud Expo, Sandy Carter, IBM General Manager Cloud Ecosystem and Developers, and a Social Business Evangelist, d...
There will be 150 billion connected devices by 2020. New digital businesses have already disrupted value chains across every industry. APIs are at the center of the digital business. You need to understand what assets you have that can be exposed digitally, what their digital value chain is, and how to create an effective business model around that value chain to compete in this economy. No enterprise can be complacent and not engage in the digital economy. Learn how to be the disruptor and not the disruptee.
Akana has released Envision, an enhanced API analytics platform that helps enterprises mine critical insights across their digital eco-systems, understand their customers and partners and offer value-added personalized services. “In today’s digital economy, data-driven insights are proving to be a key differentiator for businesses. Understanding the data that is being tunneled through their APIs and how it can be used to optimize their business and operations is of paramount importance,” said Alistair Farquharson, CTO of Akana.
Business as usual for IT is evolving into a "Make or Buy" decision on a service-by-service conversation with input from the LOBs. How does your organization move forward with cloud? In his general session at 16th Cloud Expo, Paul Maravei, Regional Sales Manager, Hybrid Cloud and Managed Services at Cisco, discusses how Cisco and its partners offer a market-leading portfolio and ecosystem of cloud infrastructure and application services that allow you to uniquely and securely combine cloud business applications and services across multiple cloud delivery models.
The enterprise market will drive IoT device adoption over the next five years. In his session at @ThingsExpo, John Greenough, an analyst at BI Intelligence, division of Business Insider, analyzed how companies will adopt IoT products and the associated cost of adopting those products. John Greenough is the lead analyst covering the Internet of Things for BI Intelligence- Business Insider’s paid research service. Numerous IoT companies have cited his analysis of the IoT. Prior to joining BI Intelligence, he worked analyzing bank technology for Corporate Insight and The Clearing House Payment...
In his keynote at 16th Cloud Expo, Rodney Rogers, CEO of Virtustream, discussed the evolution of the company from inception to its recent acquisition by EMC – including personal insights, lessons learned (and some WTF moments) along the way. Learn how Virtustream’s unique approach of combining the economics and elasticity of the consumer cloud model with proper performance, application automation and security into a platform became a breakout success with enterprise customers and a natural fit for the EMC Federation.
"Optimal Design is a technology integration and product development firm that specializes in connecting devices to the cloud," stated Joe Wascow, Co-Founder & CMO of Optimal Design, in this SYS-CON.tv interview at @ThingsExpo, held June 9-11, 2015, at the Javits Center in New York City.
SYS-CON Events announced today that CommVault has been named “Bronze Sponsor” of SYS-CON's 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. A singular vision – a belief in a better way to address current and future data management needs – guides CommVault in the development of Singular Information Management® solutions for high-performance data protection, universal availability and simplified management of data on complex storage networks. CommVault's exclusive single-platform architecture gives companies unp...
Electric Cloud and Arynga have announced a product integration partnership that will bring Continuous Delivery solutions to the automotive Internet-of-Things (IoT) market. The joint solution will help automotive manufacturers, OEMs and system integrators adopt DevOps automation and Continuous Delivery practices that reduce software build and release cycle times within the complex and specific parameters of embedded and IoT software systems.
"ciqada is a combined platform of hardware modules and server products that lets people take their existing devices or new devices and lets them be accessible over the Internet for their users," noted Geoff Engelstein of ciqada, a division of Mars International, in this SYS-CON.tv interview at @ThingsExpo, held June 9-11, 2015, at the Javits Center in New York City.
Internet of Things is moving from being a hype to a reality. Experts estimate that internet connected cars will grow to 152 million, while over 100 million internet connected wireless light bulbs and lamps will be operational by 2020. These and many other intriguing statistics highlight the importance of Internet powered devices and how market penetration is going to multiply many times over in the next few years.
SYS-CON Events announced today that Dyn, the worldwide leader in Internet Performance, will exhibit at SYS-CON's 17th International Cloud Expo®, which will take place on November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Dyn is a cloud-based Internet Performance company. Dyn helps companies monitor, control, and optimize online infrastructure for an exceptional end-user experience. Through a world-class network and unrivaled, objective intelligence into Internet conditions, Dyn ensures traffic gets delivered faster, safer, and more reliably than ever.