While on-demand software has solved the customization migration issue, most solutions are departmentally focused, forcing companies to tie together multiple, incompatible software packages to run their core business operations, including back-office applications like ERP. When cobbled together to form "composite applications," this mish-mash of software falls far short of the goal of seamless, end-to-end business process management.

NetSuite and SuiteFlex address these challenges. NetSuite's integrated ERP/CRM/Ecommerce functionality already provides a core of end-to-end business processes including lead-to-order, order-to-cash, order-to-delivery, procure- to-pay. And now SuiteFlex enables in-house developers and systems integrators to extend these capabilities by developing entirely new workflows and applications that meet the needs of specific industry segments. For partners building such extensions to NetSuite, the new SuiteBundler enables them to package the custom applications and workflows for a vertical market, and sell them over and over again.

SuiteFlex functionality includes three core technologies:
-- SuiteScript -- a JavaScript-based programming language for new functional processes and entire applications to be built and hosted within NetSuite. SuiteScript applications can be scheduled, or user event driven. The new SuiteScript Suitelet and SuiteScript UI Objects features announced today, for the first time, enable entire
applications to be written and hosted in a SaaS application -- including full control over the user interface, and front- and back-end processing.
-- SuiteTalk -- use Simple Object Access Protocol (SOAP), standards-based Web service APIs to extend NetSuite to other systems and third-party vertical applications, or build add-on capabilities. SuiteTalk provides the ability to use any programming language or platform that supports the SOAP standard in order to generate NetSuite business objects in that language, such as Java or Microsoft .NET. In-depth ERP objects are now exposed in addition to CRM. This facilitates fulfillment, invoicing, billing, purchasing and point-of-sale integrations.
-- SuiteBuilder -- easy-to-use, point-and-click tools provide unlimited personalization, configuration, and vertical tailoring, all managed in-system. NetSuite is a pioneer of point-and-click customization for on-demand applications, with custom fields, custom records, custom forms, custom tabs. Furthermore, entire point-and-click custom
"centers" for new role-based UIs into NetSuite are now available. New inline HTML fields enable in-record, embedded, dynamic mashups from public Web services, HTML content or Flash content.