Welcome!

Open Source Cloud Authors: Elizabeth White, Ed Featherston, Liz McMillan, Roger Strukhoff, Pat Romanski

Blog Feed Post

Wakefield and District Housing at home with IGEL for Virtual Desktop Infrastructure

Reading, UK May 19, 2014 - When WDH (Wakefield and District Housing) wanted to deploy a new virtual desktop infrastructure to speed up log-on times, improve manageability and cut costs, the company turned to IGEL Technology. WDH is responsible for more than 31,000 homes in the Wakefield district.

WDH's desktop solution published applications from Citrix XenApp to 900 standardised Dell Desktops. The IT and Business Systems Change team began considering changing to a Virtual Desktop Infrastructure (VDI) because the organisation was facing a number of business challenges.

A major difficulty was the log-on times for people working at remote sites. Although geographically bound within Wakefield, the organisation has 75 different locations, 48 of which are Independent Living Schemes (formerly known as sheltered accommodation), which had 1MB ADSL connections into the IT infrastructure.

"When someone logged on to the system, they would have to download their profile over the connection and this could take anything up to 30 minutes at a time," said Andrew Howard, Project Manager at WDH. "Our teleworkers, who work from home and offer call centre support to our tenants, were also suffering the same difficulties."

In addition, WDH was in the process of mobilising more of its workforce. With changes in legislation and housing associations operating in a new way, it was important that employees calling on tenants should have information at their fingertips. As a result, these employees were being issued with tablets for their work. "Mobile workers in the past had also experienced problems logging onto the network and with the increase in mobile workers, we needed a different desktop solution," explained Andrew.

The organisation first virtualised all its servers using VMware, making large savings on electricity and hardware. The team then turned its mind to the desktops and built a detailed business case. "With our VDI we wanted speed, performance, flexibility, mobility, and manageability," said Andrew. "Manageability and access were key, and we needed to make sure that we weren't paying any more than for our current desktop solution."

WDH looked at five potential thin clients and quickly narrowed this down to three manufacturers, which included IGEL. "We invited each manufacturer in with an engineer to set up the devices, and looked at their technical knowledge and competency. While on site we observed how they escalated issues through their organisation and evaluated what tools and systems would be required," said Andrew. "For the end users, the devices work in much the same way but the IGEL Management software was far superior. The ease of use and flexibility blew all the competition out of the water."

The IGEL Universal Management Suite software (UMS) can be used to set up, maintain and upgrade all IGEL thin clients from a central location using a policy-based graphical interface. It is a simple-to-use management tool, which can have thin clients up and running in minutes. Intuitive to use, secure and scalable up to 100,000 thin clients, the IGEL UMS drastically reduces management time for IT administrators.

"To get the competitor thin client solution working took five days and it was just two hours for the IGEL devices," said Andrew. "We couldn't get them out of the boxes quickly enough for the engineers."

WDH has further complemented the IGEL devices with the Data Security solution DriveLock. Using the DriveLock Virtual Channel already included in the Linux-based IGEL Universal Desktop, access rights and security settings for external storage devices can be configured to whitelist approved devices, even down to the serial number of an individual USB stick.

Electricity savings enable faster roll-out
The organisation calculated that there would be significant electricity savings as a result of the deployment because the IGEL thin clients use so little power compared to traditional PCs. The electricity savings over the longer five-to-seven year lifecycle meant WDH would be able to afford to deploy the new desktops in one fast roll-out, rather than being forced to stagger it due to cost.

WDH rolled out 200 IGEL UD5 LX devices to 70 different locations in just two weeks. Today, all 775 PCs have been replaced with IGEL thin clients. The devices use Citrix XenApp application delivery to publish applications from the XenApp server and some over Microsoft App-V to avoid saturating the servers with applications.

The servers are virtualised on Dell hardware using VMware ESX Enterprise plus licensing and work with a standard Windows 2008 64-bit operating system. Applications are installed on start-up by group policy and MSI, which allows the IT team to remove or add applications quickly and efficiently and deploy a new XenApp server in less than 45 minutes.

"The feedback we have been getting from our users is that the IGEL devices are now ridiculously quick and easy to use," said Andrew. "We still use our 1MB ADSL lines and users that previously reported log on times of up to 30 minutes can now start their IGEL, turn on the thin client, log on and launch an application in less than two minutes. The desktop infrastructure is also so easy to maintain.

Andrew finished by saying: "To reap the benefits of desktop virtualisation you need a strong thin client solution, and that solution is IGEL thin clients and its management suite."

Eric Backhouse, WDH Infrastructure and Customer Services Manager, added: "The move to an end-to-end virtual desktop solution, utilising IGEL thin clients supported by Citrix Xen Desktop, has allowed us to provide a high quality, highly effective way of working for employees at remote sites."

"The IGEL solution is the backbone of our flexibility and mobility project. It will cost less to own and operate, we will be able to work out how much will be used in terms of resources and the system can be expanded to meet the future needs of WDH."

About IGEL Technology
A world leader in thin and zero client solutions, IGEL Technology helps organisations improve the agility, efficiency and security of their virtual desktop and application delivery systems. IGEL produces one of the industry's widest ranges of thin and zero clients, based on Linux and Microsoft Windows, allowing customers to access a broad spectrum of server-based infrastructures and applications. IGEL also offers powerful and intuitive management software for easy deployment and administration of thin clients throughout any size organisation. Partnerships with industry leaders like Red Hat, Citrix, VMware and Microsoft ensure that IGEL provides the most up-to-date technology and trustworthy security to clients in industries that include Healthcare, Education & Research, Public Sector, Financial, Insurance, Retail, Logistics and Manufacturing. IGEL has offices in the United Kingdom, Australia, France, the Netherlands, Austria, Belgium, Switzerland, Sweden, the United States, Germany, Hong Kong, Shanghai, Beijing and Singapore and is represented by partners in over 50 countries worldwide. To learn more, visit www.igel.co.uk or follow us on Twitter: twitter.com/IGEL_Technology

Editorial contacts:

IGEL Technology GmbH
Dr. Frank Lampe
Hanna-Kunath-Str. 31
28199 Bremen
Tel.: 0421 / 52094 1300
Fax: 0421 / 52094 1399
E-Mail: [email protected]
Web: www.igel.com

Amber Group
Paul Smith
Tel: +44 (0)7770 828525
Email: [email protected]

Source: RealWire

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

@ThingsExpo Stories
If you’re responsible for an application that depends on the data or functionality of various IoT endpoints – either sensors or devices – your brand reputation depends on the security, reliability, and compliance of its many integrated parts. If your application fails to deliver the expected business results, your customers and partners won't care if that failure stems from the code you developed or from a component that you integrated. What can you do to ensure that the endpoints work as expect...
So, you bought into the current machine learning craze and went on to collect millions/billions of records from this promising new data source. Now, what do you do with them? Too often, the abundance of data quickly turns into an abundance of problems. How do you extract that "magic essence" from your data without falling into the common pitfalls? In her session at @ThingsExpo, Natalia Ponomareva, Software Engineer at Google, provided tips on how to be successful in large scale machine learning...
In his general session at 18th Cloud Expo, Lee Atchison, Principal Cloud Architect and Advocate at New Relic, discussed cloud as a ‘better data center’ and how it adds new capacity (faster) and improves application availability (redundancy). The cloud is a ‘Dynamic Tool for Dynamic Apps’ and resource allocation is an integral part of your application architecture, so use only the resources you need and allocate /de-allocate resources on the fly.
If you had a chance to enter on the ground level of the largest e-commerce market in the world – would you? China is the world’s most populated country with the second largest economy and the world’s fastest growing market. It is estimated that by 2018 the Chinese market will be reaching over $30 billion in gaming revenue alone. Admittedly for a foreign company, doing business in China can be challenging. Often changing laws, administrative regulations and the often inscrutable Chinese Interne...
Enterprise IT has been in the era of Hybrid Cloud for some time now. But it seems most conversations about Hybrid are focused on integrating AWS, Microsoft Azure, or Google ECM into existing on-premises systems. Where is all the Private Cloud? What do technology providers need to do to make their offerings more compelling? How should enterprise IT executives and buyers define their focus, needs, and roadmap, and communicate that clearly to the providers?
Complete Internet of Things (IoT) embedded device security is not just about the device but involves the entire product’s identity, data and control integrity, and services traversing the cloud. A device can no longer be looked at as an island; it is a part of a system. In fact, given the cross-domain interactions enabled by IoT it could be a part of many systems. Also, depending on where the device is deployed, for example, in the office building versus a factory floor or oil field, security ha...
SYS-CON Events announced today that Commvault, a global leader in enterprise data protection and information management, has been named “Bronze Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Commvault is a leading provider of data protection and information management solutions, helping companies worldwide activate their data to drive more value and business insight and to transform moder...
The many IoT deployments around the world are busy integrating smart devices and sensors into their enterprise IT infrastructures. Yet all of this technology – and there are an amazing number of choices – is of no use without the software to gather, communicate, and analyze the new data flows. Without software, there is no IT. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will look at the protocols that communicate data and the emerging data analy...
Digital innovation is the next big wave of business transformation based on digital technologies of which IoT and Big Data are key components, For example: Business boundary innovation is a challenge to excavate third-party business value using IoT and BigData, like Nest Business structure innovation may propose re-building business structure from scratch, as Uber does in the taxicab industry The social model innovation is also a big challenge to the new social architecture with the design fr...
Fifty billion connected devices and still no winning protocols standards. HTTP, WebSockets, MQTT, and CoAP seem to be leading in the IoT protocol race at the moment but many more protocols are getting introduced on a regular basis. Each protocol has its pros and cons depending on the nature of the communications. Does there really need to be only one protocol to rule them all? Of course not. In his session at @ThingsExpo, Chris Matthieu, co-founder and CTO of Octoblu, walk you through how Oct...
Is your aging software platform suffering from technical debt while the market changes and demands new solutions at a faster clip? It’s a bold move, but you might consider walking away from your core platform and starting fresh. ReadyTalk did exactly that. In his General Session at 19th Cloud Expo, Michael Chambliss, Head of Engineering at ReadyTalk, will discuss why and how ReadyTalk diverted from healthy revenue and over a decade of audio conferencing product development to start an innovati...
Data is an unusual currency; it is not restricted by the same transactional limitations as money or people. In fact, the more that you leverage your data across multiple business use cases, the more valuable it becomes to the organization. And the same can be said about the organization’s analytics. In his session at 19th Cloud Expo, Bill Schmarzo, CTO for the Big Data Practice at EMC, will introduce a methodology for capturing, enriching and sharing data (and analytics) across the organizati...
There is little doubt that Big Data solutions will have an increasing role in the Enterprise IT mainstream over time. Big Data at Cloud Expo - to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA - has announced its Call for Papers is open. Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is...
IoT is fundamentally transforming the auto industry, turning the vehicle into a hub for connected services, including safety, infotainment and usage-based insurance. Auto manufacturers – and businesses across all verticals – have built an entire ecosystem around the Connected Car, creating new customer touch points and revenue streams. In his session at @ThingsExpo, Macario Namie, Head of IoT Strategy at Cisco Jasper, will share real-world examples of how IoT transforms the car from a static p...
SYS-CON Events has announced today that Roger Strukhoff has been named conference chair of Cloud Expo and @ThingsExpo 2016 Silicon Valley. The 19th Cloud Expo and 6th @ThingsExpo will take place on November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. "The Internet of Things brings trillions of dollars of opportunity to developers and enterprise IT, no matter how you measure it," stated Roger Strukhoff. "More importantly, it leverages the power of devices and the Interne...
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.
SYS-CON Events announced today that China Unicom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. China United Network Communications Group Co. Ltd ("China Unicom") was officially established in 2009 on the basis of the merger of former China Netcom and former China Unicom. China Unicom mainly operates a full range of telecommunications services including mobile broadband (GSM, WCDMA, LTE F...
"My role is working with customers, helping them go through this digital transformation. I spend a lot of time talking to banks, big industries, manufacturers working through how they are integrating and transforming their IT platforms and moving them forward," explained William Morrish, General Manager Product Sales at Interoute, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Video experiences should be unique and exciting! But that doesn’t mean you need to patch all the pieces yourself. Users demand rich and engaging experiences and new ways to connect with you. But creating robust video applications at scale can be complicated, time-consuming and expensive. In his session at @ThingsExpo, Zohar Babin, Vice President of Platform, Ecosystem and Community at Kaltura, will discuss how VPaaS enables you to move fast, creating scalable video experiences that reach your...
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life sett...