|By Michael Williams||
|August 10, 2014 11:00 AM EDT||
As software consumers, we've become spoiled with the number of choices there are when it comes to open source and freeware. There are so many technologies and vendors out there shouting for attention that you don't often have to look long to find a usable solution. When you're on the other side of the relationship, this means that consumers (in this case, developers) aren't necessarily going to come running because you released new software. You have to find a way to get their attention. One solution is to build, grow and sustain a community.
By building an active community, you can enhance an open source project in several different ways:
- An actively engaged community can provide valuable feedback and can help the development team improve on features, or include ones they may not have considered.
- An active community can push forward the adoption of a project far more rapidly than you could on your own. Developers posting on sites and talking about your work will draw in others. This peer-to-peer support model enables you to be successful far more quickly.
- You can also structure your community to put yourself in a strong position to crowd source skills, such as improving the applicability of a product into diverse areas.
A Community Approach Gives You a Route to Roadmaps
Open source has gotten to a point where it is a trusted vehicle. It encapsulates the power of distributed peer review and transparency to create secure, quality software that can be developed faster and at a lower cost than the development of traditional commercial products.
Why has this trust developed? Because there is a certain trust to be found in being able to see the source code. Even if you never get your hands dirty yourself, it's nice to know that you could.
As a matter of fact, Actuate runs contests for some plug-ins and the product started to move towards Big Data before it really got on the radar, because people were asking for it in our open source community. One of our community's developers wrote a mongoDB extension for a contest before we'd even seen the need for one. That helped push us to start thinking about partnering with Big Data companies to create BIRT ODA connectors for some of the more popular platforms.
A key advantage of an active open source community is it can help you understand the product's requirements in the wider world and help you put in place an achievable and maintainable roadmap to drive forward.
So Where Do You Start?
This all might sound great, but the 1636.4 bitcoin question is how do you build a successful open source community and keep the momentum going?
The first question you have to ask yourself is: What are the most important things you need to do to drive community for your open source project? From a sharing perspective this will depend on what kind of license you opt to choose as to whether you are going to build a small, vibrant community - or the largest community you can.
The license defines the responsibilities placed on third parties in your community, so ensuring you have the right license to sustain the project in the way you choose is essential. Some open source licenses are very permissive, others can be very restrictive. Because of this difference, developers must pay close attention to the licenses of the different software they're using, so I can't stress enough how important this aspect is to the adoption of your product.
You must also give your project a clear value. Remember, just because it says open source on the tin, it doesn't mean other developers will rush to open it. So product design, the APIs, openness and the applicability of that software for the kind of problems people are trying to solve are all key topics you must outline.
Finally you need to get the structure and the organization of the open source project right. If you don't get the foundation right on a house it will fall down. The same goes for an open source project. Make transparency your mantra. Transparency gives a community trust. Make sure you highlight who is behind the project, the variety of ways developers can get involved in the project, what commitment is expected, how the QA and the release process will work, and be sure to open up the roadmap.
You also need to be clear on who is looking at the project. Some will visit because they want free software and want to find out how it works, others will climb aboard because they think it is a project worth supporting - something that can change their world or even THE world. It is these developers who will evangelize for you.
Developers are investing their time in your project, so they need to have a clear picture of how you envision it taking shape. Your vision and their vision should be on and the same, if you are running an effective, engaged community.
The Importance of Senior Management Backing
Even today you might be surprised by the fact that some people just can't put ‘business' and ‘open source' into one sentence. But the reality is that a huge business economy has grown up around the ethos of open source, even to the point that Tesla recently made their code open source. We can see interaction between open source communities and companies commercializing products developed with their input.
Senior management of the project sponsor company has to be clear that open source isn't a business model in itself - it is a way of developing and distributing software, and it is growing in importance. Any business model built around the concept of open source will affect the community and this must be appreciated internally. Senior management must understand why the community is important, what the benefits are and that their interests and concerns are satisfied. An active community has strength in numbers and, if not inspired, community interest will flail, or worse. Bored developers who don't find continually refreshed relevance in your community will vote with their feet.
Set up metrics to track interest. How many developers visit the site? How many sign up? Once signed up how many get actively involved? By producing statistics, you can report back to the executive team on how there is a real link between the growth of the community and the growth in the number of projects springing up around the commercial software.
Building Blocks in Place - Now Grow It
You have launched your community; your next job is to develop it. Get the message out. Ensure that you find developers that will evangelize your project, be it through blogs, social media or presenting at trade shows. Whether they are employees or just members of the community, your evangelists are the folks who will engage your community on a daily basis, allowing for communication with the development team about what direction the community is heading in, and plan how to keep the product heading in that direction.
Make sure your message is clear on your website. You must explain to developers what the project is all about, why they should find it interesting and what skills they can bring to the party. When all of this is clear, developers will feel comfortable sharing your project as a way to help others when the chance arrives. Word of mouth can be a wonderful and powerful thing if you've done everything right.
Don't forget developers like to get their hands dirty, so build tutorials and examples or APIs - and get them out there to be found.
Make sure you have someone on hand to support early adopters. Developers need to be able to connect quickly with internal experts to help with any initial hurdles they may come up against. Initially you will need to run discussion groups and forums, but as your community grows the members will start answering questions for other members. To work with it, the initial users need to know how it works, so communication with these folks is very important.
Cross Pollination Is Key
As long as the product is new and interesting, you will get lots of developers interested in your product and talking about the technology. The thing to watch out for is the steep slope on the other side of the peak. Once your project loses its ‘new' gloss, you will get interest shifting to newer technologies. How do you stay relevant?
Cross pollination will help here. First, set up an outreach program to other communities, have cross-postings, and share information. Partnerships can help keep the momentum going. By linking up you become bigger and stronger and you bring new blood on board.
Secondly, capture the interest of your developers by talking about new cases with new technology. The Internet of Things is hot right now. Recently, we combined forces with Eurotech to provide an end-to-end people counting and environment monitoring system using sensors, Raspberry Pis, and BIRT. We were able to take live sensor data and other data from multiple sources and visualize it in a dashboard allowing meaningful correlations to be made. This has been a huge attention grabber for us, so look at partnering with some companies in this space or other hot spaces to spotlight the usage of your product. Make sure you communicate these new and interesting use cases in the form of presentations and short videos. Place them on YouTube, iClips and Google. By reaching out to developers through these types of methods, you can you will grow the community and retain interest.
Keep Stoking the Fire
Once your open source community is thriving, don't let the fire go out. It's important to ensure that the product fits in on an on-going basis. People are not going to build for something that they think is unnecessary. Of course there will be some member fatigue and drop off along the way, but if you continually engage with your developers - retention will be healthy and new ones will join. Sharing is hard work and requires energy, discipline and commitment. But the results can be phenomenal.
The 20th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held June 6-8, 2017, at the Javits Center in New York City, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal ...
Dec. 5, 2016 01:15 PM EST Reads: 2,150
DevOps is being widely accepted (if not fully adopted) as essential in enterprise IT. But as Enterprise DevOps gains maturity, expands scope, and increases velocity, the need for data-driven decisions across teams becomes more acute. DevOps teams in any modern business must wrangle the ‘digital exhaust’ from the delivery toolchain, "pervasive" and "cognitive" computing, APIs and services, mobile devices and applications, the Internet of Things, and now even blockchain. In this power panel at @...
Dec. 5, 2016 12:34 PM EST Reads: 116
Major trends and emerging technologies – from virtual reality and IoT, to Big Data and algorithms – are helping organizations innovate in the digital era. However, to create real business value, IT must think beyond the ‘what’ of digital transformation to the ‘how’ to harness emerging trends, innovation and disruption. Architecture is the key that underpins and ties all these efforts together. In the digital age, it’s important to invest in architecture, extend the enterprise footprint to the cl...
Dec. 5, 2016 12:30 PM EST Reads: 2,280
Bert Loomis was a visionary. This general session will highlight how Bert Loomis and people like him inspire us to build great things with small inventions. In their general session at 19th Cloud Expo, Harold Hannon, Architect at IBM Bluemix, and Michael O'Neill, Strategic Business Development at Nvidia, discussed the accelerating pace of AI development and how IBM Cloud and NVIDIA are partnering to bring AI capabilities to "every day," on-demand. They also reviewed two "free infrastructure" pr...
Dec. 5, 2016 12:30 PM EST Reads: 935
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...
Dec. 5, 2016 11:38 AM EST Reads: 168
Businesses and business units of all sizes can benefit from cloud computing, but many don't want the cost, performance and security concerns of public cloud nor the complexity of building their own private clouds. Today, some cloud vendors are using artificial intelligence (AI) to simplify cloud deployment and management. In his session at 20th Cloud Expo, Ajay Gulati, Co-founder and CEO of ZeroStack, will discuss how AI can simplify cloud operations. He will cover the following topics: why clou...
Dec. 5, 2016 11:30 AM EST Reads: 760
"Dice has been around for the last 20 years. We have been helping tech professionals find new jobs and career opportunities," explained Manish Dixit, VP of Product and Engineering at Dice, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Dec. 5, 2016 11:15 AM EST Reads: 936
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform and how we integrate our thinking to solve complicated problems. In his session at 19th Cloud Expo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and sh...
Dec. 5, 2016 10:30 AM EST Reads: 277
More and more brands have jumped on the IoT bandwagon. We have an excess of wearables – activity trackers, smartwatches, smart glasses and sneakers, and more that track seemingly endless datapoints. However, most consumers have no idea what “IoT” means. Creating more wearables that track data shouldn't be the aim of brands; delivering meaningful, tangible relevance to their users should be. We're in a period in which the IoT pendulum is still swinging. Initially, it swung toward "smart for smar...
Dec. 5, 2016 10:30 AM EST Reads: 641
We are always online. We access our data, our finances, work, and various services on the Internet. But we live in a congested world of information in which the roads were built two decades ago. The quest for better, faster Internet routing has been around for a decade, but nobody solved this problem. We’ve seen band-aid approaches like CDNs that attack a niche's slice of static content part of the Internet, but that’s it. It does not address the dynamic services-based Internet of today. It does...
Dec. 5, 2016 07:30 AM EST Reads: 1,001
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life sett...
Dec. 5, 2016 07:30 AM EST Reads: 7,059
The WebRTC Summit New York, to be held June 6-8, 2017, at the Javits Center in New York City, NY, announces that its Call for Papers is now open. Topics include all aspects of improving IT delivery by eliminating waste through automated business models leveraging cloud technologies. WebRTC Summit is co-located with 20th International Cloud Expo and @ThingsExpo. WebRTC is the future of browser-to-browser communications, and continues to make inroads into the traditional, difficult, plug-in web ...
Dec. 5, 2016 07:15 AM EST Reads: 1,298
20th Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy.
Dec. 5, 2016 06:45 AM EST Reads: 1,797
WebRTC is the future of browser-to-browser communications, and continues to make inroads into the traditional, difficult, plug-in web communications world. The 6th WebRTC Summit continues our tradition of delivering the latest and greatest presentations within the world of WebRTC. Topics include voice calling, video chat, P2P file sharing, and use cases that have already leveraged the power and convenience of WebRTC.
Dec. 5, 2016 06:45 AM EST Reads: 1,627
"We're a cybersecurity firm that specializes in engineering security solutions both at the software and hardware level. Security cannot be an after-the-fact afterthought, which is what it's become," stated Richard Blech, Chief Executive Officer at Secure Channels, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Dec. 5, 2016 06:30 AM EST Reads: 758
The Internet of Things (IoT) promises to simplify and streamline our lives by automating routine tasks that distract us from our goals. This promise is based on the ubiquitous deployment of smart, connected devices that link everything from industrial control systems to automobiles to refrigerators. Unfortunately, comparatively few of the devices currently deployed have been developed with an eye toward security, and as the DDoS attacks of late October 2016 have demonstrated, this oversight can ...
Dec. 5, 2016 06:15 AM EST Reads: 965
Fact is, enterprises have significant legacy voice infrastructure that’s costly to replace with pure IP solutions. How can we bring this analog infrastructure into our shiny new cloud applications? There are proven methods to bind both legacy voice applications and traditional PSTN audio into cloud-based applications and services at a carrier scale. Some of the most successful implementations leverage WebRTC, WebSockets, SIP and other open source technologies. In his session at @ThingsExpo, Da...
Dec. 5, 2016 06:00 AM EST Reads: 1,691
Internet-of-Things discussions can end up either going down the consumer gadget rabbit hole or focused on the sort of data logging that industrial manufacturers have been doing forever. However, in fact, companies today are already using IoT data both to optimize their operational technology and to improve the experience of customer interactions in novel ways. In his session at @ThingsExpo, Gordon Haff, Red Hat Technology Evangelist, will share examples from a wide range of industries – includin...
Dec. 5, 2016 04:15 AM EST Reads: 1,621
Unless your company can spend a lot of money on new technology, re-engineering your environment and hiring a comprehensive cybersecurity team, you will most likely move to the cloud or seek external service partnerships. In his session at 18th Cloud Expo, Darren Guccione, CEO of Keeper Security, revealed what you need to know when it comes to encryption in the cloud.
Dec. 5, 2016 04:00 AM EST Reads: 4,713
We're entering the post-smartphone era, where wearable gadgets from watches and fitness bands to glasses and health aids will power the next technological revolution. With mass adoption of wearable devices comes a new data ecosystem that must be protected. Wearables open new pathways that facilitate the tracking, sharing and storing of consumers’ personal health, location and daily activity data. Consumers have some idea of the data these devices capture, but most don’t realize how revealing and...
Dec. 5, 2016 04:00 AM EST Reads: 5,138