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2008: The Year of the RIA
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SaaS - The Right Business Model for Open Source?
Matching Genes and Some Inter-Dependencies Make a True Family: SaaS Providers and OSS Makers

“You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.”

- R. Buckminster Fuller

What does Software as a Service (SaaS) have to do with open source? Not much, you might think.

SaaS, as you probably know, is a delivery- and business-model for software that has been proving quite disruptive to the traditional software business - just as the Open Source model has been. The two combined may turn out to be even more so.

Internet Companies, Hosters, Telcos, Carriers, Service Data Centers and others, have been making money for more than a decade by providing services based on Open Source software. Unfortunately for the makers of such software - Linux, Apache, PHP, MySQL, Postfix, Sendmail – just to name a few - it didn’t help them to generate much revenues (sometimes, as with MySQL a lot of value, though).

How then could SaaS help OSS makers? Because the folks that provide SaaS and the OSS makers have the same genes.

Let me explain.

Today we talk about SaaS as a relatively new thing. It's not. And not because it's the successor to Application Service Providing (ASP), but because Hosters, Telcos, Internet companies and others have been providing SaaS for at least 10 years.

Who provides your private email account, the web site of your baseball team, your school, your company? You are most likely getting it from one of these Internet Service Providers for free, with ads or for a little fee. Dirt cheap in any case. This leads to tens of millions of websites and some 1.5 billion hosted email accounts. There are two reasons for that: the underlying software has been built to scale and to support multi-tenant environments from the ground up, and it's almost all Open Source Software.

Open Source Software that is free as in freedom and free as in free beer. This limits commercial exploitation of the software. So far the main business model for OSS makers was selling maintenance, services and certifications with it. Only a few really make money with this business model; Red Hat and Novell, maybe.

These limitations from the main underlying OSS license, the GPL (2,3, Affero), basically prohibit commercial exploitation by the traditional means for the maker of the software, selling licenses. But OSS does not prevent you from coming up with cool services that everybody wants -- and to make money from it if you build them with OSS. OSS allows for gigantic infrastructures that were unheard of before -- or for very low prices for devices. Famous Open Source exploiters are Google, Yahoo, all Hosters like 1&1, GoDaddy, Network Solutions. But also Apple with its OS X, or Hardware makers like Linksys, TomTom and Tivo.

About Rafael Laguna de la Vera
Rafael Laguna de la Vera, the co-founder of Open-Xchange Inc. and chairman of the board, took over responsibility as CEO in January 2008. In 2001, he initiated the technology partnership between Open-Xchange's development team and SUSE Linux - today a Novell business. The result of this partnership, SUSE Linux Openexchange Server, became the best-selling Linux-based groupware solution. Rafael acts as board member for asknet AG and comparis.ch.

YOUR FEEDBACK
OpenSrcGuy wrote: A great article on the benefits of the combined technologies. There are many companies that are starting to realize these benefits. If you notice, companies like salesforce.com, are starting to have "open source strategies" and partner with vendors with this model. For example, we use saleforce and integrate using a product called Jitterbit to do our integration work. Jitterbit is a stronger offering than what we saw in the commercial space, and due to its low pricepoint for the offering and services, our budget is safe.
ENTERPRISE OPEN SOURCE MAGAZINE LATEST STORIES . . .
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In the past couple of years, interest in Jetty has surged. Jetty is an open source Java-based web and application server and servlet container, but what else do you know about it? To commemorate the 12th anniversary of Jetty, here are 12 things that might surprise you
The open source Mono project that makes Microsoft's .NET development framework cross-platform – and is meant to entice Windows developers to Linux by making things seem warmly familiar – is now loosely compatible with .NET Framework 3.5. It lacks Windows Presentation Foundation, Wo...
Also in the book, DeFrank writes about Ford's opinion of Bill Clinton's addiction to women. Ford says about Clinton: 'He's sick - he's got an addiction. He needs treatment. He's sick. You know there is treatment for this kind of addiction. A lot of men have gone through the treatment w...
Well, Egenera - which has no market cap at all because it hasn't gone public yet - claims it is. IDC, which coined the term, defines 'Virtualization 2.0' as the next step beyond server virtualization replete with faster provisioning, high availability, disaster recovery, resource balan...
Since its emergence, Web Service technology has gone a long way towards perfecting itself and finding its right application in the real world. With the maturity of the specifications, Web Service technology, with its power of interoperability, is now the major enabling technology of SO...
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